Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Austell.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1300 East West Connector SW, Austell, GA
30106, United States
Hours
Reviews
4.7
315 reviews
5 stars
278
4 stars
10
3 stars4
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently praised the quick and efficient service, often mentioning being in and out in under 30 minutes.
Customer Service
The staff received high marks for being friendly, professional, and knowledgeable, with many customers highlighting individual employees for their excellent service.
Cleanliness
Reviewers consistently noted the cleanliness of the facility, which contributed positively to their overall experience.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that services were overpriced compared to competitors.
Mixed Experiences
While many reviews were positive, a few customers reported issues with service quality, such as incomplete tasks or miscommunication.
- BBBunny2 days ago1.0Dishonest. Everytime I go it’s a different price. 30% more than anywhere I’ve gone. And had the nerve to tell me all the other oil places don’t use the oil they have like they have special oil… won’t be going back
- LLLauren2 days ago5.0Oil change done quickly and efficiently. Very nice staff as well! Explained what they were doing/ checking at all times.
- LRLatesha Redding6 days ago5.0The staff was friendly, knowledgeable, and worked quickly to complete my oil change. They communicated throughout the process and went above and beyond what some of the other drive thru oil change places have done for me in the past.
- MWMichelle WDec 30, 20251.0Warning: This shop could put your car at risk. I had my oil changed here two weeks ago, and my check oil light immediately started coming on. I returned twice in one week and was repeatedly told the oil was full, clean, and there were no leaks. I finally took my car to the dealership, where they found the oil was only halfway full—the exact reason for the warning light. I paid for a service that was done improperly, wasted my time, and created unnecessary stress. Completely unacceptable.
- AWAndy WDec 19, 20255.0Answered all my questions confidently. Explained service clearly. They were not at all pushy to sell additional services. They were very friendly and the service was fast. I felt the pricing was very fair.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle maintenance services does Valvoline Instant Oil Change in Austell offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance including quick, 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types in Austell.
Where is Valvoline Instant Oil Change located in Austell?
It is located at 1300 East West Connector SW, Austell, GA 30106, USA.
What are the operating hours of Valvoline Instant Oil Change in Austell?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 10:00 AM to 4:00 PM.
Is an appointment required for vehicle maintenance services at Valvoline Instant Oil Change?
No, appointments are not required for services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
Valvoline accepts debit cards, credit cards, and mobile NFC payments.
When is Valvoline Instant Oil Change closed for holidays?
The business is closed on Thanksgiving Day, November 27, 2025, and Christmas Day, December 25, 2025.
What automotive services, besides oil changes, are available at Valvoline Instant Oil Change?
Services include oil lube and filter service, car battery sales, car inspection, and auto air conditioning service among other vehicle repair and maintenance services.
Are there nearby places where I can grab a coffee before or after my oil change at Valvoline Instant Oil Change?
Yes, 7 Brew Coffee is a nearby coffee shop where you can enjoy a drink before or after your service at Valvoline Instant Oil Change.
If I need tires or battery services near Valvoline Instant Oil Change, where can I go?
You can visit NTB - National Tire & Battery, located nearby, which offers tire and automotive services.
What convenience options are available near Valvoline Instant Oil Change?
Nearby options include QuikTrip gas station and convenience store, Family Dollar for discount shopping, and Food Depot supermarket for groceries.