Many customers praised the friendly and helpful staff, particularly highlighting individuals like Monique and Haylye for their exceptional service.
Service Quality
While several reviews noted great service and quick turnaround times, there were also complaints about poor service experiences, including issues with tire balancing and unfulfilled orders.
Pricing
Customers appreciated the competitive pricing and affordability of services, although some expressed concerns about high costs if payments were not made within the promotional period.
Communication Issues
Multiple reviews mentioned poor communication, including failure to return calls and lack of follow-up on orders.
Product Availability
Some customers experienced frustration with product availability, including being told items were in stock only to find out they were not.
GJ
Gene Childers Jr.
3 days ago
5.0
Great Folks and they do good work!
DP
Davonte Perry
Oct 23, 2025
5.0
Great prices. They have always went above and beyond to make sure we are satisfied with their work
NJ
Nicholas Austin Jones
Aug 22, 2025
5.0
Great customer service
CC
Calvin
Aug 18, 2025
1.0
Dont and NO....Horrible customer service, horrible attitudes, never again. They don't even give you what you agree upon.
AM
Allison Moore
Aug 12, 2025
5.0
Amazing Customer service, and such friendly staff. Will definitely be returning in the future with all my tire needs!
Frequently Asked Questions About RAW Wheels & Tires
How does your program work?
We're all about making the wheels, tires, accessories and services you need and want affordable. We have a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option. Our 9-Months (41 Weeks) Early Purchase option allows you up to about 9 months (41 weeks) to pay off your wheels and or tires at our cash price. We also have Rent-To-Own, which allows you up to 82 weeks to pay off your wheels and/or tires. With Rent-To-Own if you don't pay your balance in full within 9 months (41 weeks), you'll receive 50% off of your remaining agreement balance if you decide to payoff your agreement early. You can fill out our online application to be pre-approved.
Or, if you have any questions, please click here to contact your local store or call us at 888-505-TIRE (8473) and press #1. You can also email us at customerservice@rentawheel.com.
How much do wheels and tires cost?
Price is determined by size and finish. But as one of the largest wheel and tire retailers in the country, we can sell wheels and tires at great prices.
Not only is our cash price in line with the other big players, but we also offer flexible payment options like 9-Months (41 Weeks) Early Purchase Options and weekly low payments for as long as 82 weeks. In short, we'll put together a payment process that works for you.
Please click here to contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
Can I purchase or rent to own only?
Yes, both! You can purchase or Rent-To-Own only tires and wheels. You can also buy or Rent-To-Own just one tire/wheel or a thousand. We're flexible! We carry a variety of tires for passenger, performance, truck and off-road vehicles, all latest styles and brands of wheels, all available to buy or through our Rent-To-Own program.
What do I need to rent wheels & tires/What to bring?
To qualify for our Rent-To-Own program we have a few simple requirements. In order to open an agreement, you will have to show proof of employment (paycheck stub), proof of vehicle insurance, vehicle registration, driver's license, proof of address (utility bill) and 5 references. If you have any questions regarding our requirements, please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the referral program work?
Earn $50 toward your account for every friend you recommend that becomes a customer. There is no limit! Refer as many friends as you would like. Simply call the store with their name and number and we’ll do all the work. Qualifications: You must be an active customer in good standing. The referred customer must open a new rent-to-own agreement with us for a set of wheels and/or tires. It’s simple!
Please contact your local store or call us at 888-505-TIRE (8473). You can also email us at customerservice@rentawheel.com.
How does the wheel and tire payment program at RAW Wheels & Tires work?
RAW Wheels & Tires offers flexible payment options including a Buy-It-Today or 9-Months (41 Weeks) Early Purchase Option, allowing you to pay off wheels and tires at cash price within 9 months. They also provide Rent-To-Own with up to 82 weeks to pay, including a 50% off early payoff discount after 9 months.
What types of wheels and tires can I purchase or rent to own at RAW Wheels & Tires?
You can purchase or rent to own any number of wheels and tires, from one to a thousand, including tires for passenger, performance, truck, and off-road vehicles, plus all latest styles and brands of wheels.
What are the requirements to qualify for the Rent-To-Own program at RAW Wheels & Tires?
To qualify, provide proof of employment, vehicle insurance, vehicle registration, driver's license, proof of address, and 5 references. Contact the local store for any questions.
What are the store hours for RAW Wheels & Tires in Augusta?
The store is open Monday to Friday from 10:30 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Where is RAW Wheels & Tires located?
RAW Wheels & Tires is located at 3038 Peach Orchard Rd., Augusta, GA 30906, United States.
How can I contact RAW Wheels & Tires for customer service?
You can call them at +1 706-790-5218, email customerservice@rentawheel.com, or visit their website at https://rentawheel.com.
Are there other automotive-related businesses near RAW Wheels & Tires?
Yes, nearby you can find Rent-A-Wheel, which offers tire shop and wheel repair services, making it convenient for customers to get comprehensive vehicle wheel and tire care in the area.
Where can I find food options close to RAW Wheels & Tires?
Several eateries like Ryan's American Restaurant, Dairy Queen Grill and Chill, Taco Bell, Subway, Krispy Kreme, and Wendy's are nearby, providing a variety of dining choices before or after your visit.
What health and medical services are near RAW Wheels & Tires?
MedNow Urgent Care and several dental offices such as Peach Orchard Dental Care and Zoo Crew Pediatric Dentistry are nearby, offering convenient healthcare options for customers in the area.
Are there banking services close to RAW Wheels & Tires?
Yes, South State Bank, Wells Fargo, and Wells Fargo Bank with ATM services are nearby, which can be useful for customers handling payments or financial services during their visit.