Welcome to Pilot Travel Center in Augusta, GA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Numerous reviews highlighted poor customer service, with staff being dismissive, rude, or unhelpful.
Parking Issues
Many customers reported difficulties finding parking due to a high number of dropped trailers and limited available spots.
Cleanliness
While some praised the cleanliness of the store and facilities, others noted issues with dirty bathrooms and unkempt areas.
Facility Availability
Customers expressed frustration over unavailable showers and restrooms, as well as issues with fuel pumps and self-checkout.
SF
Santo Flores
Jan 9, 2026
4.0
Stopped at this Pilot on my run. Station itself is pretty small, fuel lanes and parking are limited, so it can get tight when it’s busy
DS
Daniel Sorondo
Dec 3, 2025
1.0
⸻
To Whom It May Concern,
I would like to share feedback regarding an experience at your Pilot location. While waiting for an available shower, I noticed that two showers were marked as needing cleaning. As truck drivers are often on tight schedules, I politely asked the manager about their availability. Unfortunately, the response I received was dismissive and lacked the courtesy I expected.
I understand that staff members may be busy, but timely communication and respectful customer service are greatly appreciated—especially for drivers who depend on efficient facilities to stay on schedule. I hope this feedback helps improve the experience for future customers.
RB
Richard Biles
Nov 11, 2025
5.0
excellent!
EB
Ethan Berg
Nov 2, 2025
1.0
Walked in there to get coffee and went to the register to get checked out and the guy behind the counter asked if I needed anything off the wall cigarettes etc and proceeded to tell him that I don’t use self checkout and he said I’m am today so I felt my stuff at the counter and walked out worst service I’ve ever had
RR
Reginald
Oct 29, 2025
1.0
Can't find a parking spot for all the drop trailers and box trucks for sale in the spots. I didn't think you could leave a truck and drop trailer sitting in parking spots for sale. Unbelievable!!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
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