Pilot Travel Center

4.0
1144 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Augusta, GA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2975 Gun Club Rd, Augusta, GA
30907, United States

Hours

Reviews

4.0
1,144 reviews
5 stars
520
4 stars
311
3 stars
158
2 stars
62
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Cleanliness

While some customers praised the cleanliness of the store and facilities, others reported dirty bathrooms and unkempt areas.

Parking Issues

Many customers expressed frustration over limited parking availability, particularly due to dropped trailers taking up spaces.

Facilities

The availability and maintenance of showers and laundry facilities received mixed reviews, with some customers appreciating them while others faced long waits.
  • SS
    Santo
    3 days ago
    4.0
    Stopped at this Pilot on my run. Station itself is pretty small, fuel lanes and parking are limited, so it can get tight when it’s busy
  • DS
    Daniel Sorondo
    Dec 3, 2025
    1.0
    ⸻ To Whom It May Concern, I would like to share feedback regarding an experience at your Pilot location. While waiting for an available shower, I noticed that two showers were marked as needing cleaning. As truck drivers are often on tight schedules, I politely asked the manager about their availability. Unfortunately, the response I received was dismissive and lacked the courtesy I expected. I understand that staff members may be busy, but timely communication and respectful customer service are greatly appreciated—especially for drivers who depend on efficient facilities to stay on schedule. I hope this feedback helps improve the experience for future customers.
  • RB
    Richard Biles
    Nov 11, 2025
    5.0
    excellent!
  • EB
    Ethan Berg
    Nov 2, 2025
    1.0
    Walked in there to get coffee and went to the register to get checked out and the guy behind the counter asked if I needed anything off the wall cigarettes etc and proceeded to tell him that I don’t use self checkout and he said I’m am today so I felt my stuff at the counter and walked out worst service I’ve ever had
  • RR
    Reginald
    Oct 29, 2025
    1.0
    Can't find a parking spot for all the drop trailers and box trucks for sale in the spots. I didn't think you could leave a truck and drop trailer sitting in parking spots for sale. Unbelievable!!

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.