Welcome to Pilot Travel Center in Augusta, GA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.
Cleanliness
While some customers praised the cleanliness of the store and facilities, others reported dirty bathrooms and unkempt areas.
Parking Issues
Many customers expressed frustration over limited parking availability, particularly due to dropped trailers taking up spaces.
Facilities
The availability and maintenance of showers and laundry facilities received mixed reviews, with some customers appreciating them while others faced long waits.
SS
Santo
3 days ago
4.0
Stopped at this Pilot on my run. Station itself is pretty small, fuel lanes and parking are limited, so it can get tight when it’s busy
DS
Daniel Sorondo
Dec 3, 2025
1.0
⸻
To Whom It May Concern,
I would like to share feedback regarding an experience at your Pilot location. While waiting for an available shower, I noticed that two showers were marked as needing cleaning. As truck drivers are often on tight schedules, I politely asked the manager about their availability. Unfortunately, the response I received was dismissive and lacked the courtesy I expected.
I understand that staff members may be busy, but timely communication and respectful customer service are greatly appreciated—especially for drivers who depend on efficient facilities to stay on schedule. I hope this feedback helps improve the experience for future customers.
RB
Richard Biles
Nov 11, 2025
5.0
excellent!
EB
Ethan Berg
Nov 2, 2025
1.0
Walked in there to get coffee and went to the register to get checked out and the guy behind the counter asked if I needed anything off the wall cigarettes etc and proceeded to tell him that I don’t use self checkout and he said I’m am today so I felt my stuff at the counter and walked out worst service I’ve ever had
RR
Reginald
Oct 29, 2025
1.0
Can't find a parking spot for all the drop trailers and box trucks for sale in the spots. I didn't think you could leave a truck and drop trailer sitting in parking spots for sale. Unbelievable!!
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Pilot Travel Center in Augusta, GA offer?
Pilot Travel Center in Augusta offers gas, diesel, DEF, high-speed pumps, Wi-Fi, overnight parking, showers, fresh foods, snacks, drinks, and coffee.
What are the operating hours of the Pilot Travel Center in Augusta?
This Pilot Travel Center is open 24 hours a day, 7 days a week, including holidays with regular hours.
Are showers available at the Augusta Pilot Travel Center and can anyone use them?
Showers are available, and anyone can purchase access to them. Prices vary by location.
Does the Pilot Travel Center in Augusta accept mobile payments?
Yes, they accept Apple Pay, Google Pay, and other mobile contactless payments along with major credit cards and cash.
Is overnight parking available at the Augusta Pilot Travel Center?
Yes, overnight parking is available but we recommend contacting the store directly for location-specific rules.
Does this location have a CAT scale for trucks?
Yes, all Pilot locations, including this one in Augusta, have CAT scales.
What payment methods are accepted at Pilot Travel Center Augusta?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, cash, and contactless payments.
What nearby places can I visit while at the Pilot Travel Center in Augusta?
You can easily visit nearby places like Wendy's for a meal, Baymont by Wyndham Augusta Riverwatch for lodging, or Western Union for money transfer services.
How can nearby transit stations or points of interest help me find Pilot Travel Center in Augusta?
Nearby landmarks like CAT Scale, Blue Rhino Propane Exchange, and popular eateries such as Wendy's can guide you to the Pilot Travel Center's location on 2975 Gun Club Rd.
Are there lodging options near the Pilot Travel Center in Augusta, GA?
Yes, there are several hotels nearby like Comfort Suites Augusta Riverwatch and Baymont Inn & Suites, convenient for travelers staying overnight.