Customer Service
Many customers praised the friendly and helpful staff, highlighting excellent service experiences.
Reservation Issues
Several reviews mentioned problems with vehicle availability despite having reservations, leading to frustration and dissatisfaction.
Vehicle Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were some complaints about specific cars.
Efficiency
The rental process was often described as quick and easy, with many customers appreciating the fast check-in and check-out.
Mixed Experiences
While many had positive experiences, there were notable negative reviews regarding specific locations, particularly in Augusta, GA.