Customers consistently praised the staff for being friendly, knowledgeable, and professional, with specific mentions of employees like Tee, David, and John.
Honesty and Integrity
Many reviews highlighted the honesty of the staff, with customers appreciating that they were not pressured into unnecessary services and received fair pricing.
Efficiency
Several customers noted quick service and efficient handling of their vehicle needs, often being in and out in a timely manner.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including miscommunication and dissatisfaction with repairs.
Recommendations
Numerous customers expressed strong recommendations for the shop, citing their positive experiences and the quality of service received.
CH
Carrie Harrington
4 days ago
5.0
I came limping in with a very flat tire on my rental car and the staff/crew could not have done more to help me find a replacement. Highly recommend!!!
JV
Jose Vidal
Oct 27, 2025
5.0
Good years had great customer service, especially Tee he was very respectful to talk to.
JM
jesse “Jab8er” miron
Oct 10, 2025
5.0
Normally I do my own work but was in a tough spot and needed help. John and Tee did great work getting the cost down to my budget range and beat out quotes from two other shops. They let me know where a couple trouble spots that are going to need to be taken care of but didn't pressure me just to make another sale.
Most important thing from of my experience, they were HONEST.
SA
Shana Anderson
Sep 6, 2025
5.0
Tee and Dave provide great customer service. Walked in and someone greeted me at the desk! Someone was available in the front area for additional assistance and questions. The wait time was very acceptable without an appointment! Will make my future purchase here.
CC
Chakramasters
Aug 30, 2025
5.0
Knowing for sure going to Goodyear. I needed a tire replaced. When we got the news the recommendation was all 4 needed to be replaced due to dry rotting. We worked with David and the team to try and get the best deal we could.
David and the team helped ensure we got the best deal we could with coverage on the tires as well! This store and staff have helped in the past before too and really help in a tight spot.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM, and closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer pickup and delivery services?
Yes, Goodyear Auto Service offers in-store pickup service.
Which payment methods are accepted at Goodyear Auto Service?
Payment options at Goodyear Auto Service include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment by visiting their online reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service in Augusta, GA?
Goodyear Auto Service is located at 3807 Washington Road, Augusta, GA 30907-2371. The main phone number is +1 706-860-6200.
What nearby places can I visit while at Goodyear Auto Service?
Nearby places include Pizza Hut and Wendy's for meals, Canale's Deli for deli options, and Delightful Bites bakery. These spots are convenient for grabbing food before or after your service appointment.
Are there other automotive repair shops near Goodyear Auto Service?
Yes, nearby automotive repair options include Craig's Automotive Masters and Automotive Masters, as well as RNR Tire Express for tire and auto services.
Is there a place nearby where I can get phone or battery services?
Yes, Cricket Wireless Authorized Retailer offers mobile phone services nearby, and Batteries Plus and Batteries Plus Bulbs provide battery and automotive parts services close to Goodyear Auto Service.