Need a rental car in Augusta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Augusta Walton Way location today.
Many customers praised the friendly and professional staff, highlighting their helpfulness and efficiency.
Reservation Issues
Several reviews mentioned problems with reservations, including cancellations and unavailability of reserved vehicles.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness, with some customers noting dirty interiors.
Communication Problems
Customers expressed frustration with poor communication, particularly regarding reaching the office and receiving timely updates.
Overall Experience
Despite some negative experiences, many customers reported positive overall experiences and expressed a willingness to return.
TW
Theron Westfall
Feb 24, 2026
5.0
Des is the man! Y'all did a great job hiring him. He has gone above and beyond to help me. I was in an accident and he helped me get an new vehicle! Thank you enterprise.
RR
Rick Rude
Feb 15, 2026
1.0
Extremely rude employee. Jay at the front desk has a terrible attitude. I showed up to pick the car up I reserved and he said he didn’t have one for me. The lot was full of cars. He said they were all spoken for. Currently sitting outside in the rain on hold with customer service.
GW
Gary Widener
Feb 7, 2026
1.0
Truck was very dirty. Found one discarded shot gun shell and one live in back floor board. Steering wheel had to be cleaned by me because of cigarette smell on hands after touching. My 50 dollar deposit has not been refunded yet.
SD
Samantha Dunlap
Feb 6, 2026
5.0
I came to enterprise after a wreck and desperately needed help. The team at the Walton Way location went above and beyond the ENTIRE time. Having never rented a car, I had a million questions and they were so so so kind and professional. From the time I picked it up to the time I dropped off the car, they were extremely generous. It’s a bonus that they had a killer smile too.
I would highly recommend this location to any and everyone I can. Thank you guys for taking care of me and all my silly needs :)
RH
Regina Hamlin
Jan 28, 2026
5.0
Friendly staff, quick service, great communication, and found a vehicle that fit my needs and insurance covered in full!