Enterprise Rent-A-Car

3.8
532 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Augusta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Gordon Highway location today.

Location

Enterprise Rent-A-Car
1884 Gordon Hwy, Augusta, GA
30904, United States

Hours

Reviews

3.8
532 reviews
5 stars
317
4 stars
49
3 stars
34
2 stars
26
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and helpful, with many specific mentions of individual employees providing exceptional service.

Reservation Issues

Several customers reported problems with vehicle availability, including reservations being canceled or not honored, leading to frustration and inconvenience.

Vehicle Quality

While many customers appreciated the cleanliness and condition of the cars, there were complaints about receiving vehicles that were dirty or in need of maintenance.

Effortless Experience

Many reviews highlighted smooth rental processes, with quick check-ins and returns, contributing to a positive overall experience.

Mixed Experiences

While many customers had positive experiences, there were notable negative reviews regarding rude service and unprofessional behavior at times.
  • RA
    Ruby Anderson
    2 days ago
    5.0
    Awesome team in the office on gordon highway now very professional
  • JM
    james miles
    Nov 6, 2025
    5.0
    Excellent staff. Very professional and friendly atmosphere. Highly recommend
  • XA
    Xiang A
    Oct 23, 2025
    5.0
    The assistant manager( Marika )in this location is really helpful. Her service is excellent.
  • JJ
    Jai
    Oct 21, 2025
    1.0
    Agent made a reservation over the phone just for someone from the Walton Way location to call me shortly after and say they don't have any cars. Before that I made a online reservation at the Gordon Highway location for them to do the same. Said they don't have any cars. Awful service and need to do better about the inventory of their cars. Stop letting people or agents make reservations when you don't have cars available.
  • SM
    Sammy Salgadoill 5 m0u
    Oct 15, 2025
    5.0
    My rental experience was effortless and smooth as could be for me. My rental was delivered to me at the body shop by Chris who was excellent during all our phone conversations and in person. My return was just as effortless. Thank you Gordon Hwy team keep up the great work!!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Augusta, GA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car on weekdays and weekends?

They are open Monday to Friday from 8:00 AM to 6:00 PM and on Saturdays from 9:00 AM to 12:00 PM. The location is closed on Sundays.