Enterprise Rent-A-Car

Reviews

• SD

  Sally Donovan

  Feb 24, 2026
  5.0
  Excellent helpful experience in the Washington Road office.Augusts, Ga. The staff was very courteous, helpful and efficient.
• TL

  Tawanna Link (Ladybug)

  Feb 22, 2026
  2.0
  Not good I was lied to and charge for days that I didn’t have the car
• AS

  arianna s

  Jan 16, 2026
  1.0
  took FOREVER to get my car back they kept stretching it out for whatever reason.
• LL

  Lance

  Jan 8, 2026
  1.0
  Had a terrible experience at Enterprise in Augusta Georgia at the Washington Road location. The manager was very mean and lie to us about conversation she had. She also abuses her power by making me wait and extended amount of time to get a rental car that was already sitting in the lot while she was telling me it was in the back getting prepared for me. I contacted Enterprise to try to address the situation my wife has contacted them also we have received zero feedback nor a call of concern. Hopefully the rest of you can read the reviews of that Washington Road location and understand that that is not the place for customer service and someone who's going to take care of you. The manager wanted to blame me for not doing things which we did not know yet she claimed that she called and talked to us yet she did not. Even when we had to return that vehicle because of it was too small for us and our family of five she lied to my wife about what was said and done the previous day. To the point where my wife started recording because it was so outlandish and the statement she was making. So once again as I've left the review after my feedback I've contacted Enterprise corporate also and try to reach out to their the regional manager I hope this may spark Enterprise to take action to investigate the manager of misconduct and not taking care of their customers
• CG

  Christina G

  Jan 7, 2026
  5.0
  Thank you so much to Brandy, Joy, Addison and Kedesha who were extremely helpful on Christmas Eve with assisting myself along with many other customers coming in and out frantically needing rentals Christmas Eve. They remained professional and kept a positive attitudes throughout the day despite it being the holiday season. I highly recommend everyone to book with this office as though sometimes things may be outside of their control for returned rentals, they still manage to assist their clientele to the best of their abilities. Thank you all for helping me reach my family that day🙏🏾Happy new year!

Frequently Asked Questions About Enterprise Rent-A-Car