Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Augusta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington Road location today.
Location
Hours
Reviews
4.0
454 reviews
5 stars
289
4 stars
40
3 stars
23
2 stars
22
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Ashley and Joy for their outstanding service.
Reservation Issues
Several customers reported problems with reservations, including cancellations and unavailability of reserved vehicles, leading to frustration and dissatisfaction.
Vehicle Condition
Feedback varied on vehicle cleanliness and condition, with some customers receiving dirty or poorly maintained cars, while others reported clean and well-maintained vehicles.
Professionalism
There were mixed reviews regarding professionalism, with some customers experiencing rude or unhelpful staff, while others highlighted excellent service and support.
Overall Experience
Overall experiences were mixed, with many customers expressing satisfaction with their rentals, but a significant number reported serious issues that affected their perception of the business.
- FLFitzgerald Lumpkin4 days ago5.0Listen Brandy Hurt is great she knows her Job. She fixed a problem that we had and we talked to people who were in a higher position and they couldn’t catch the mistake that was made. I recommend this location and tell them that you want to see Brandy and tell them Lumpkin sent you. 😃
- CHCarrie Harrington5 days ago5.0Ended up with a flat tire on my rental, pulled into the closest location, and the counter agent that helped me was awesome. She got on the phone and found me an in stock tire with no fuss and saved the day for me.
- GLGLORIA LOWENov 9, 20255.0Thank you so much for always being there in my time of need sincerely Gloria Lowe and Robert Lowe. I'd like to give a shout out to Brandy Lauren and Le Joy! they believe in their customers and the way they take care of us is very much appreciated.
- DVDai VonadorOct 30, 20255.0I had a great and smooth experience with the staff at this location. Definitely will return here if/when I ever need another rental!
- BGbritteny GibsonOct 28, 20255.0Thankful for laura and the crew. They were quick to help me with my rental when i got into an accident when the collison place had it longer then expected they worked with my insurance to extend me out without hassle they were great!!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Augusta, GA?
Enterprise Rent-A-Car in Augusta offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.
Where is Enterprise Rent-A-Car located in Augusta?
Enterprise Rent-A-Car is located at 3025 Washington Rd, Augusta, GA 30907, US.
What are the business hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open from 8:00 AM to 6:00 PM Monday through Friday.
Is Enterprise Rent-A-Car open on Sundays?
No, Enterprise Rent-A-Car in Augusta is closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Enterprise Rent-A-Car offer any special rates or deals?
Yes, they offer great weekend rates and promotions which can be booked via their website.
Are there any nearby hotels where customers can stay when renting a car at Enterprise Augusta?
Yes, nearby hotels include Masters Inn, Econo Lodge, Rodeway Inn Augusta North Washington Rd., and La Quinta Inn Augusta, which can be convenient for customers needing accommodation.
What restaurants are near Enterprise Rent-A-Car on Washington Road?
Nearby dining options include Captain D's for seafood, Pizza Hut for pizza, Pho Viet Augusta for Vietnamese cuisine, and 2 Boys Pizza Grill for pizza and Italian dishes.
Are there any nearby gas stations or convenience stores near Enterprise Rent-A-Car?
Yes, RaceWay and Racetrac are nearby gas stations and convenience stores, useful for fueling rental vehicles and grabbing essentials.
Do customers have access to airport pick-up services at Enterprise Rent-A-Car Augusta?
Yes, Enterprise Rent-A-Car offers airport pick-up services along with flexible rental options to make travel convenient.