Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Dean's Bridge Road in Augusta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Augusta, GA or call us at (706) 796-6554.
Mixed reviews on customer service; some staff are praised for being helpful and knowledgeable, while others are criticized for being rude or unhelpful.
Staff Performance
Jared and Tyree received consistent positive feedback for their professionalism and assistance, while Patrick was frequently mentioned negatively.
Product Availability
Customers appreciated the availability of parts and the ability to source items quickly, although some reported issues with staff not checking stock accurately.
Store Environment
The store is generally described as well-organized and stocked, but some customers noted a need for better management of the atmosphere, including noise levels.
JA
James Avas
Jan 1, 2026
1.0
I purchased a radiator and it was not the correct fit, upon returning it the following morning when this location opened, the old female manager there was extremely rude. Stating that I would not be given my refund because “we just opened up”. It was not until I informed her that I paid with my card, did she agree to refund me my purchase. Very rude and unprofessional, even the employee asked me after if I was okay, realizing her managers unacceptable behavior in the way she was treating me. I will never shop at AutoZone again.
MW
Michelle Williamson
Dec 16, 2025
5.0
Patrick at Dean's Bridge Rd in Augusta Ga saved me from buying parts. Looked at my issue and told me what I needed to do to fix problem. Thanks Mr.Patrick
MB
Mr. Barton
Sep 15, 2025
5.0
Awesome as usual.
TW
Trent W
Sep 14, 2025
2.0
Delivery services is slow and not practical is sad if u need it fast just pick it up yourself
TT
Teddy Dunn (TD3)
Sep 7, 2025
5.0
Michael saved the day with my flat tire huge thanks to him!