Advance Auto Parts

4.2
453 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 2112 Lumpkin Rd in Augusta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2112 Lumpkin Rd, Augusta, GA
30906, United States

Hours

Reviews

4.2
453 reviews
5 stars
277
4 stars
88
3 stars
32
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful and knowledgeable staff, others reported rude service and long wait times.

Product Availability

Customers noted that the store often has the parts they need, but there are complaints about items being out of stock and incorrect parts being provided.

Staff Professionalism

Some staff members received high praise for their professionalism and assistance, while others were criticized for being unhelpful or rude.

Efficiency

Several reviews mentioned quick service, but there were also complaints about slow service and long wait times, especially during busy periods.

Store Management

Concerns were raised about store management practices, including employee behavior and responsiveness to customer needs.
  • HG
    Heather Guthrie
    Oct 25, 2025
    5.0
    Always takes great care of me!!! Helps find parts at other location if they dont have what I need at their store.
  • LD
    lisa davis
    Sep 26, 2025
    1.0
    Bad customer service at the Advance auto on Lumpkin Road in Augusta. Instead of them being more informative about which batteries they can/cannot test , I was given the excuse that they cannot check my battery after waiting for over 30 minutes. I have never had this experience. I will never stop there again!! Where is the customer service!!!
  • KH
    Kurt Herold
    Sep 20, 2025
    4.0
    Good people
  • SG
    Servando Garcia
    Sep 6, 2025
    5.0
    Quick local service knowledgeable service staff order online you're in and out in less than 5 minutes, at least I was
  • TW
    Tyrone White
    Jul 22, 2025
    1.0
    I don't know if it was just me or what i walked in just to get antifreeze and i asked if he had any he responded to ant that it right da poor customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*