Advance Auto Parts

4.2
315 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3404 Deans Bridge Rd in Augusta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3404 Deans Bridge Rd, Augusta, GA
30906, United States

Hours

Reviews

4.2
315 reviews
5 stars
172
4 stars
81
3 stars
39
2 stars
9
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the exceptional customer service, highlighting specific employees who went above and beyond to assist.

Staff Knowledge

Many reviews noted the staff's knowledge and ability to provide helpful advice, although there were some instances of less knowledgeable employees.

Product Availability

Customers frequently mentioned issues with product availability, indicating that the store often did not have the parts they needed in stock.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and inconsistent service quality.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • CC
    Cassandra
    Oct 15, 2025
    5.0
    Excellent customer service. Didn't mind spending extra time trying to help me find all my parts
  • ZP
    Zev Pearlman
    Jun 19, 2025
    5.0
    🌟🌟🌟🌟🌟 THE BEST CUSTOMER SERVICE EXPERIENCE OF MY LIFE. I honestly don’t even have the words to express how grateful I am for the unbelievable kindness and support I received at Advance Auto Parts on Deans Bridge Road, especially from a truly incredible human being named Mikel. Today, out of nowhere, my tire completely busted in front of the store—because of a random boulder in the middle of the road. I was stressed, stranded, and overwhelmed. But Mikel stepped in like an actual angel. Not only did he help me try to plug the tire, he spent over an hour and a half outside with me—patiently, persistently trying to fix the issue using multiple tire plugs, all while keeping such a calm, sweet energy the entire time. When the plugs didn’t fully work, he went even further—he literally drove to his own house, grabbed a spare tire from his own collection, drove back, and put it on my car for free. Who does that?! Who takes time out of their day to help a complete stranger like that? Mikel does. That’s who he is. He went so far above and beyond anything I could have ever expected, and I will never forget it. But it wasn’t just Mikel. The entire team at this location is incredible. Every person I encountered was not only knowledgeable and sharp, but also genuinely kind, warm, and eager to help. You don’t just feel like a customer here—you feel cared for. Like you matter. Like you’re in good hands. Because you are. This store doesn’t just fix cars—they lift spirits, calm nerves, and restore your faith in humanity. Mikel, thank you from the bottom of my heart. You’re a rare soul, and this world is better because of people like you. Advance Auto Parts is beyond lucky to have you. If you’re reading this and wondering whether to go here: DO IT. There’s no better place, and no better people.
  • VM
    Violet Mackie
    Jun 15, 2025
    5.0
    Great customer service
  • JT
    James Tention
    Jul 24, 2018
    5.0
    great customer service

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*