Advance Auto Parts

4.1
422 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 3602 Peach Orchard Rd in Augusta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3602 Peach Orchard Rd, Augusta, GA
30906, United States

Hours

Reviews

4.1
422 reviews
5 stars
224
4 stars
99
3 stars
52
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for poor attitudes and lack of assistance.

Staffing Issues

Customers frequently mention understaffing, leading to long wait times and inadequate service during busy periods.

Product Availability

Many customers appreciate the availability of parts and products, but some express frustration over stock issues and return policies.

Overall Experience

While some customers report positive experiences with quick service and knowledgeable staff, others have had negative experiences that deter them from returning.
  • PI
    Payne, Inc.
    Nov 2, 2025
    3.0
    Service is always courteous, but they could really use a "3rd" attendant behind the counter. Seems like with most locations, customers with items already selected for purchase have the longest wait times, due to "everyone else's issues..." Never expect fast checkouts, unfortunately.
  • OR
    Otto Robinson
    Oct 17, 2025
    1.0
    Went to this advance auto to buy a new battery. Whomever the employee is that's named Shannon has either a terrible attitude or just a nasty disposition. Seemed like she didn't want to be bothered. I asked to see the battery then I asked if the battery was the same for all engine sizes for a 2020 Ford explorer. Her attitude just made me politely leave. As I was about to spend 400 dollars or more because I needed other items too. But with that attitude, I won't be spending my money there. Do not deal with Shannon at this store. And as a black man, I was very polite. I spoke with a smile and greeted her as I walked up to the counter. Never again.
  • KH
    Kerry Hadden
    Oct 9, 2025
    5.0
    Always helpful just a bit slow
  • LL
    Leslie Maloyd Scurry (Lisa)
    Aug 16, 2025
    5.0
    I always enjoy visiting Lowe's because they consistently have what I'm looking for.
  • AS
    Arnold Stein
    Jun 12, 2025
    1.0
    Thoroughly disappointed. i’ve been coming to this store for almost 25 years. I arrived to disposable oil. I was told that there was a customer in the storefront that she needed to take care of first. The customer apparently was unsure of what they needed and the employee help decided to help neither of us so I left. Terrible customer service. don’t worry, O’Reillys hook me up.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*