SIXT Rent a Car Atlanta Buckhead

Reviews

• HU

  HALIT UNVER

  2 days ago
  2.0
  Unfortunately very bad experince. Very long waiting time and very slow process. Couldnt get the car what i reserved for 3 months. I get offered a smaller car what i can not use with my family. For bigger one they asked almost 2.000 usd extra. After 30 minutes discussen they aggred without extra to give the bigger one. If it was possible why all that nonsense. So be prepared.
• AJ

  Anonymous Joe

  4 days ago
  5.0
  I am writing to applaud the excellent work being done at the Buckhead, Atlanta. branch of Sixt Rent a Car. I have been renting a vehicle at that location for the past several months, while I await the finalization of an insurance claim on my own vehicle. Compared to their competitors, they have the best selection of vehicles, get me in and out quickly, and are always very courteous and attentive. Oftentimes, I receive a complimentary upgrade. I particularly want to single out Shaatia, the manager of the branch, as well as Alvin, Danisha and Aquilla, for their friendly smiles and helpful attitude. Sixt is the second-largest rental car company in Europe, and is coming on strong in the U.S. market. Leave Hertz, Avis, Budget, Dollar, etc., behind and go with this winner, instead!
• DD

  Dionna

  Nov 14, 2025
  1.0
  I’m posting because people should know the branch manager Shaatia is absolutely unprofessional. Her tone and choice of words is not that of a manager, after looking at the other reviews consistently stating the same, I am filing a formal complaint to have her treatment toward others investigated and why Sixt has not took the appropriate action to keep their customers protected from this type of treatment.
• DW

  Deirdra Willingham

  Oct 28, 2025
  5.0
  Every time I come to Sixt Car Rental, the team goes above and beyond! Shaatia, the branch manager, is absolutely amazing at what she does, professional, kind, and always makes sure everything goes smoothly. Brijon, the new employee, was so sweet and helpful, and Aquila in customer support is consistently excellent every time I visit. No matter what kind of day you’re having, their warm smiles and positive energy always brighten it up. I always feel welcomed with open arms here. I highly recommend Sixt!
• RS

  Raffael Nunes dos Santos

  Oct 27, 2025
  1.0
  I recently rented a car from Sixt and unfortunately had a very disappointing experience. When I arrived, the car I had prepaid for was not available, and I was given a different vehicle in a public parking lot, with no proper handover or inspection. I checked the car myself and saw nothing unusual, so I went ahead with it. After returning the car — with no issues mentioned by staff — I later received a damage claim for something I did not cause. Sixt has provided no documentation or proof that this damage wasn’t already there before my rental. It’s extremely frustrating to be held responsible for something that was clearly outside my control, especially when I didn’t even choose that car. I’m still waiting for this to be reviewed properly. I hope Sixt improves its handover process and damage verification, because this experience has made me lose trust in their rental practices Update: After posting my original review, Sixt replied publicly saying they were “sorry for my experience” and that they would “follow up.” Unfortunately, no one ever reached out — I’ve sent multiple emails since then and have not received a single response or update. The situation remains unresolved: I was given a different car than the one I reserved, handed to me in a public parking lot with no proper inspection, and later received a damage claim for something I did not cause. It’s disappointing to see public replies meant to look responsive, but no actual communication or accountability when customers try to follow up privately. I truly hope Sixt improves transparency and customer service, because this experience has been incredibly frustrating.

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