Penske Truck Rental

Reviews

• EJ

  Erica James

  Sep 22, 2023
  1.0
  Horrible place to news not organized at all the manager Angel gave us wrong information with reservations through Home Depot
• NB

  Nelson Brice

  Jun 16, 2023
  5.0
  Helped me get all my stuff back from one county to another county
• JG

  Jose Miguel Torres Gonzalez

  Apr 17, 2023
  5.0
  I made my reservation online first, and I spent less than 20 minutes to get the truck I was promised. Manager spoke 2-3 languages and was extremely efficient. Today I returned my truck, and I was charged fairly. Excellent experience and the 2,5 stars this location has are not making them Justice. Thanks!
• VH

  Vincent H

  May 25, 2022
  1.0
  This is an absolutely horrible penske location! Avoid this location because they will cost you time and money! The customer service team isn't knowledgeable on the rental process and couldn't even operate the computer system, had no sense of urgency, and to add injury to insult they simply do not care about providing even a modest level of customer service. The experience caused me to lose a day in travel and cost me addition money due to erroneous charges that they ensured me would not occur. This isn't a case of them being fraudulent but simply grossly incompetent. In addition, they can't even explain their actions, they just point to Penske corporate and say that they did it. After contacting Penske corporate for assistance, they weren't much help either. Just rent a truck elsewhere and save yourself the extreme hassle.
• KT

  Kyle Taylor

  Aug 2, 2020
  1.0
  Terrible service.