Penske Truck Rental

4.0
246 reviews
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Business Details

4605 Fulton Ind Blvd Sw, Atlanta, GA
30336, United States
(404) 691-3020
https://www.pensketruckrental.com/locations/us/georgia/atlanta/003010/

About

Truck Rental AgencyVan Rental AgencyMoving Supply Store
Penske Truck Rental provides local moving truck rentals in Atlanta, GA. Locations available across North America, featuring a wide range of vehicles and moving supplies. You can be confident in your decision to choose Penske because we promise a clean, reliable moving truck that's ready to go at pickup time. And you will get personal help from our professional associates, 24/7 roadside assistance, and flexible reservation and cancellation policies. Visit us in Atlanta, GA today for all your truck rental and moving supply needs.

Location

Penske Truck Rental
4605 Fulton Ind Blvd Sw, Atlanta, GA
30336, United States

Hours

Reviews

4.0
246 reviews
5 stars
138
4 stars
43
3 stars
17
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the exceptional service from specific employees, others reported poor treatment and lack of responsiveness from staff.

Billing Issues

Several customers experienced unexpected charges and difficulties with billing, leading to frustration and dissatisfaction.

Equipment Quality

While many customers appreciated the cleanliness and reliability of the trucks, there were complaints about receiving poorly maintained vehicles.

Staffing Problems

Numerous reviews mentioned understaffing and long wait times, impacting the overall customer experience.

Mixed Experiences

Overall, experiences varied widely, with some customers having positive interactions while others faced significant issues.
  • LL
    Londonkennedy
    Oct 2, 2025
    1.0
    The worst experience ever.if I could give zero stars I would. Be careful they will add additional charges to your account (from someone else) lie to you say it’s resolved and then add you to a do not rent list. I have Been with Penske for at least 2 years and the way I was Treated at this location by Juan and Caleb was deplorable to say the least. They should be fired. And have training in customer service. The attitudes they possessed was disgraceful. Rented from them and $800 in additional charges from another account was added to my account. Tariq from Lithia springs took care of this issue in July. Thank god for him seems like he’s the only one with customer service decency. Found out that there was a mix up.. took two weeks to resolve. No problem right.. Rented from them again in September, no problem. After my rental about two weeks later I get A call from Caleb saying I owe $800 literally a day before my next reservation. After I explained several times I dont owe and this was taken care of in July even sent e-mails. No one responded to them. Next day (day of my rental) they decided not to rent to me even tho the error was on their part and not mine. They all need to be retrained at this location just disgusting location as a whole. The biggest scam of truck rentals of all time.
  • TK
    tornike karseladze
    Aug 18, 2025
    1.0
    Worst service
  • BE
    Billy Eaton
    Dec 17, 2017
    5.0
    Penske is awesome
  • DT
    Don Taylor
    May 15, 2017
    5.0
    Quick service
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Frequently Asked Questions About Penske Truck Rental

Where is Penske Truck Rental located in Atlanta?

Penske Truck Rental is located at 4605 Fulton Ind Blvd SW, Atlanta, GA 30336.

What types of vehicles and supplies does Penske Truck Rental offer?

Penske offers a wide range of moving trucks, vans, and moving supplies to meet your local rental needs in Atlanta.