Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.
Many customers reported inconsistent service quality, with some experiencing poor cleaning and unprofessional behavior from staff.
Customer Service
Several reviews highlighted excellent customer service, particularly praising staff members like Jasmine and Andrea for their friendliness and helpfulness.
Pricing Issues
Customers expressed dissatisfaction with pricing, feeling that the services provided did not match the cost, and some mentioned deceptive pricing practices.
Efficiency
While some customers appreciated the quick service, others noted long wait times and inefficiencies during the cleaning process.
RB
Robert Benavidez
3 days ago
5.0
Love mister Lee and Preston are and the team give me great customer service and they do a good job and there fast
LG
Lawrence Golden
Feb 13, 2026
5.0
This was my first time coming to this location and I was throughly impressed with the high levels of professionalism
And service. Everything was explained to me very well and the process went by incredibly fast. Lee and Ant are courteous and professional to a core.
TK
Tarun Karthik
Feb 7, 2026
1.0
I pad for the full interior and exterior cleaning. They didn’t clean the mats, most of the interior was not even wiped, the trunk wasn’t vacuumed, the rims were not cleaned even though i paid and specifically told them. They were super rude when i requested them to do all this. They asked for a receipt for my payment to prove that i paid for it, but their machine didn’t give me a receipt so i had to go look in my bank app to prove it. After i had already shown it, someone else came up to me and said that they’re not going to do any of thecleaning i requested if i didn’t show them the payment. I got frustrated and left.
NM
Nana Mus
Feb 7, 2026
1.0
So busy trying to upsell you they don't even do what they're supposed to do. I wanted my receipt and before I could ask for it she had the nerve to press no and didn't even ask me if I wanted a receipt or not. When I call to discuss, no one picked up the phone although it's business hours right now. This is a second-rate operation.
CW
chantel woods
Feb 3, 2026
5.0
I had an amazing experience at Mr. Car Wash on Ponce, and I have to shout out Jasmine for her outstanding customer service. She was incredibly thorough in explaining the different wash packages and took the time to make sure I chose the best option for my car instead of rushing me through the process.
Beyond being knowledgeable, Jasmine’s personality and energy were so welcoming and positive — she genuinely made the experience enjoyable from start to finish. It’s rare to come across someone who combines professionalism with such great customer care. Because of her, I’ll definitely be coming back. Thank you, Jasmine!
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
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