Business Details
About
Car Wash
Choose from our exterior-only wash options or elevate your clean with our premier Interior Clean service. Our full-service offering includes vacuuming, windows cleaned inside and out, and the dash, door panels, and cup holders wiped. We finish with a hand-towel dry, quality check, and fragrance of your choice - all while you relax in our lounge for 15 minutes or less. With all of our services, you’ll enjoy trusted quality, speed and convenience. Every visit is backed by the friendly, professional service that defines the Mister Car Wash experience.
Details
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.6
1,242 reviews
5 stars
606
4 stars
147
3 stars
104
2 stars
95
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendliness and helpfulness, particularly highlighting employees like Jasmine and Andrea for their exceptional service.
Cleaning Quality
Feedback on the cleaning quality was mixed; while some customers were very satisfied with the detailing, others reported dissatisfaction with the thoroughness of the wash.
Pricing Concerns
Several reviews expressed frustration with the pricing, feeling that the services did not match the cost, and some customers mentioned being upsold on additional services.
Efficiency
Customers appreciated the quick service and minimal wait times, although some noted that the quality of the wash did not always meet expectations.
- AMAlexis Musa6 days ago1.0I came to this car wash a few months ago and never wrote a review because I was so upset in the moment, however, here I am to make my review. The day that I went to this car wash, it was not particularly crowded so I figured I would go in for a quick exterior and interior wash. The exterior was very good and easy. The woman who helped me was super kind and nice to talk to. However, the interior clean was a problem for me. My first issue is that the men who clean interiors at this car wash are very young, probably almost teenagers, which is fine, however they were extremely unprofessional. While I waited in the line for the interior clean, the head man in charge (again, couldn’t have been older than 21) kept letting other people skip my car and actively stopped me for moving forward while letting other cars go ahead. I didn’t understand why this was happening since there was no indication that these people had paid for a more expensive clean etc. Once they finally had my car, I waited inside and had some snacks. I waited way too long for my car. I am not sure how much time passed but probably about 30 minutes. I eventually went looking for my car since it had been so long, and I found it in a separate back parking lot that no other cars were parked in. The car was locked and the keys were not inside. I wasn’t sure who had my keys so I went up to an older gentleman who worked in the detailing section of the car wash. He helped me find the person who had my keys. This leads to me to my last a final issue. The kid who had my keys had forgotten he had them or who they belonged to, which was confusing and annoying. Additionally, when he gave me the keys he told me in a flirty way that he “liked my hair” and touched the lower part of my back which I can’t even try and justify. I finally got in my car and it wasn’t even clean. I wasted my time, energy, and money at this place. Avoid it if you can.
- ASAndrea SJan 13, 20265.0The team at Mister midtown is amazing. Preston does a great job leading the team. They are efficient, personable and customer focus.
- TRTatjana RomankoJan 13, 20265.0The person (a lady) that was working the initial touch point before entering the car wash was professional and super nice. Glad you replaced the grumpy guy that's normally there.
- KOKali OneJan 9, 20261.0They left half of the driver-side floor dirty but cleaned the rest of the car. When I pointed it out, I was told they only do a “basic interior,” not a deep clean. That didn’t make sense because the passenger side and the back were already fully cleaned. Then he started saying they charge extra for it, even though it should have been included for consistency. Disappointed with the explanation and service.
- CKConner KocksJan 4, 20265.0Great service! Jasmine was easy to work with and helped us immensely in picking the best option for detailing our car. Detail team did a fantastic job and the car looks brand new! Highly recommend
Frequently Asked Questions About Mister Car Wash
What is the Unlimited Wash Club® Membership?
Our membership includes unlimited washes at any Mister Car Wash location across the country.
You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.
What types of car wash services does Mister Car Wash offer at the Ponce De Leon location?
Mister Car Wash offers exterior-only wash options and a premier Interior Clean service including vacuuming, interior window cleaning, dash and door panel wiping, hand-towel drying, quality checks, and a fragrance of your choice.
What are the operating hours of Mister Car Wash at 575 Ponce De Leon Ave?
Hours are 7:00 AM to 6:00 PM Monday through Saturday and 8:00 AM to 6:00 PM on Sunday, with some holiday exceptions.
Does Mister Car Wash offer any membership options?
Yes, the Unlimited Wash Club® Membership provides unlimited washes at any Mister Car Wash location across the country and access to members-only lanes and self-serve vacuums.
What payment options are accepted at Mister Car Wash Ponce De Leon?
They accept American Express, Discover, Mastercard, Visa, debit cards, and mobile NFC payments.
How can I contact Mister Car Wash at Ponce De Leon Ave?
You can call them at +1 404-876-3232 or email help@mistercarwash.com.
Are there any nearby hotels where customers can stay when visiting Mister Car Wash?
Yes, nearby hotels include Wylie Hotel Atlanta, Tapestry Collection by Hilton and Ponce De Leon Hotel, both offering convenient accommodation options close to the car wash.
What nearby dining options are available around Mister Car Wash?
Customers can visit Mrs. P's Bar & Kitchen, The Old MJQ lounge, Smoothie King, Subway sandwich shop, and Eats restaurant, all located near the car wash for dining before or after their visit.
Can I combine a car wash visit with other automotive services nearby?
Yes, Grease Monkey (oil change), Havoline Xpress Lube, and other automotive repair services are nearby for added convenience.
Does Mister Car Wash have a mobile app for easier service access?
Yes, Mister Car Wash offers iOS and Android apps to help manage memberships and service visits.
What amenities or nearby services can I visit while waiting at Mister Car Wash?
Customers can enjoy the lounge at Mister Car Wash and explore nearby spas like Ponce Feet Spa or grab a coffee at Dunkin' Donuts, all within the area.