Mavis Tires & Brakes

4.4
2206 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Atlanta.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Mavis Tires & Brakes
1689 Howell Mill Rd NW, Atlanta, GA
30318, United States

Hours

Reviews

4.4
2,206 reviews
5 stars
1,806
4 stars
66
3 stars
28
2 stars
43
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, particularly highlighting individuals like Lisa, Tyrice, and Zae for their helpfulness and professionalism.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting excellent experiences while others faced issues such as improper installations and long wait times.

Communication

Several reviews pointed out poor communication regarding service timelines and appointment honors, leading to frustration among customers.

Efficiency

While some customers experienced quick service, others reported long wait times and delays, indicating inconsistency in service efficiency.
  • SH
    Snoop Harris
    2 days ago
    1.0
    One of the most absolute worse place I have ever done business with all about money they don't care
  • EJ
    Emily Johnston
    3 days ago
    5.0
    Went in this afternoon thinking I had a nail in one tire, turns out it was two tires. Super happy with the customer service and transparency of everyone I interacted with. There was an hour wait, but they were upfront and honest about the amount of time it would take, so it wasn't an issue. I brought my laptop and worked using their wifi. It's never fun to have to purchase tires, but the guys at this location made the experience as painless as possible. Highly recommend.
  • TW
    Taylor White
    3 days ago
    5.0
    Really good and quick service! The was my first time handling car maintenance on my own and it was an easy, clear, and transparent process! Really good customer service and care as well, shoutout to Tyrice and Jordan who helped me out today! Good energy all around!
  • KF
    Kayla Frady
    Jan 5, 2026
    1.0
    I scheduled an oil change at this location at 9 AM. They kept my car over 24 hours because they forgot to do the oil change. Weeks later, my check engine light came on and I learned my car had zero oil. Another Mavis location (East Cobb) confirmed this was because the oil drain was not properly plugged, causing all the oil to leak out. I was then referred back to the Howell Mill location to have a replacement done because the splash guard that protects the engine was completely saturated with oil and damaged. The entire piece needed to be repaired. I met with the manager here on November 28. Since then, I’ve dealt with three different managers, multiple appointments, wrong or missing parts, and zero follow-up. I’ve had to initiate every call, and each new manager is unaware of the situation. It is now January 5, and the damaged part still has not been replaced, and I’m being asked to drive with an unprotected engine due to their mistake. Poor communication, lack of accountability, and unacceptable service. I would leave zero stars if I could. Do not come to this location.
  • SS
    Sabine Saladrigas
    Dec 28, 2025
    1.0
    psa: these people like to scam young girls if you bring your car in. I had a flat tire and came to get my tire changed and while i was there before i came to pick it up they told me that my break pads were SO worn out that i HAVE to replace them immediately for $500 or my car won’t be drivable in two weeks. my car is 2 years old… what kind of 2 year old car has worn out break pads with NO SIGNS of worn out break pads? there was NO squeaking in my breaks, no difficulty in breaking and my car was running fine. I took my car to the dealership to see if i could get it fixed under a warranty and thank god i did because, shocker, mavis was LYING!!! there is NO DAMAGE to my break pads and they are intact. This experience was extremely discouraging and angered me so much. To customers: BEWARE!! and to whoever is running this Mavis, do you feel proud of yourself knowing you try to scam collage aged girls with NO MONEY just for a juicier paycheck? shame, shame SHAME ON YOU!!!! You people make me so sick.

Frequently Asked Questions About Mavis Tires & Brakes

What are the COVID safety practices like here?

Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp

Can I come over and fill up the air in my tire?

Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.