Mavis Tires & Brakes

Reviews

• CS

  Courtney Smith

  4 days ago
  5.0
  Thomas was very kind and informative of what my car NEEDED and what is NOT needed. He found discounts for me and made the whole process very easy. Thank you to all the guys !
• LH

  LaTrell Hartley

  5 days ago
  1.0
  This location along with the rude and ignorant manager deserves a million negative stars. I have always heard that mechanics attempt to take advantage of women and today totally saw that for myself. I took my car in for expecting to have put bad gas in my car and needing a oil change. This location told me for a oil change and a full tune up would be $1940. However, me asking questions out of concern and the math not mathing the store manager became very disgruntled and very rude! Following my gut I contacted the Mavis that I normally go to and receive excellent service and asked how much a full tune up for the make and model of my car and I was told $550. The manager at Cumberland Parkway SE location refused to give me the work order for my car and told to get out. I will be contacting their corporate office because the way he treated a loyal customer was just awful! I will take my car to a repair shop that will appreciate my heart earned money and not try to take advantage of me because I'm a woman!
• KD

  Kendall DiBella

  Feb 23, 2026
  1.0
  Seemed to be bothered that we needed assistance. I had a nail in my tire, first person I spoke to said they didn’t plug tires but the other person working said they did. The first person went and took a photo of the tire, went into the back and when he came back told me they couldn’t help me and that I needed a new tire. It appeared they don’t really want to help as they were focused on talking to their friend who was there hanging out with them. Discount tire removed the nail and plugged the tire at no cost, highlighting that there was no need for a new tire.
• BW

  barbara whitesell

  Feb 18, 2026
  5.0
  Scott and John were so great and very informative. I came in regarding some concerns about my jeep wrangler and i left feeling confident with the information they gave. Although they couldn’t fix it, they still serviced me like a customer.
• BL

  Brigitte Lindner

  Feb 14, 2026
  5.0
  Scott and Thomas are amazing. I would say five out of five stars- they get a 10! Very punctual, extremely willing to help and quick to change my tire. THEY ROCK! Scott has nice hair 😉 Everyone has a great attitude and spirit about them. I appreciate everything that they did and got me back on the road as fast as possible! thanks guys.

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