Customers consistently praised the staff, particularly Alphonso and Darwin, for their professionalism, friendliness, and effective communication throughout the service process.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers noting that their vehicles were serviced faster than expected.
Trustworthiness
The business was frequently commended for its honesty and integrity, with customers appreciating that they were not pressured into unnecessary services.
Long-term Loyalty
Numerous customers mentioned being long-term patrons, often returning for years due to the reliable and high-quality service they received.
Mixed Experiences
While most feedback was positive, a few customers reported negative experiences, particularly regarding service quality and communication issues.
KA
Ken Athaide
Dec 29, 2025
5.0
I have had my car serviced at this location twice in the past few months. In both instances, the staff was professional and friendly, the service was done on-time and the price was very reasonable. I highly recommend this location to anyone in need of tires and related services
ZU
Ziyad ub
Dec 27, 2025
5.0
Thanks to Alphonso at the front desk for his great service. The whole team was great as well. Very professional.
DK
D’Jillisser K
Dec 17, 2025
5.0
The team at this location was both professional and punctual with my previous car services. Darwin’s communication was effective and transparent throughout the repair process. Despite it being a busy Saturday, the team completed my service in under five hours. I left feeling very satisfied with the overall experience.
JK
joon soo Kim
Dec 13, 2025
5.0
Alphonso is extremely responsive and professional. I mentioned that I needed this done ASAP, and he handled everything very quickly and efficiently. Great experience overall—highly recommended!
CL
Carlan Loeb-Muth
Dec 8, 2025
5.0
Darwin and the team are the best! They can always get me in for service and are terrific with communication.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs including oil changes and mechanical services.
Where is Goodyear Auto Service located?
It is located at 998 Hammond Drive NE, Atlanta, GA, 30328-5514, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary.
Are appointments required at Goodyear Auto Service?
Appointments can be made online via their reservation system but it is not explicitly stated as required.
What payment options are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer a wheelchair accessible entrance and restroom?
Yes, the store has both wheelchair accessible entrances and restrooms.
Does Goodyear Auto Service provide in-store pickup services?
Yes, they offer in-store pickup services.
What nearby parking or transit options can help me visit Goodyear Auto Service?
Nearby businesses like Roll by Goodyear and WELLS FARGO BANK are in the area, offering recognizable landmarks to help locate the shop. Banks often have parking or accessible transit stops nearby.
Are there any nearby dining options near Goodyear Auto Service for customers?
Yes, Lakeside Cafe and Arby's are nearby options for American and fast food dining before or after your visit.
What other automotive service providers are close to Goodyear Auto Service?
Roll by Goodyear is nearby, offering brake service and tire repair, which might be convenient for customers needing additional or alternate automotive services.