Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
371 reviews
5 stars
268
4 stars
26
3 stars
10
2 stars
19
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting staff members like Alphonso and Darwin for their friendliness, professionalism, and willingness to go above and beyond.
Efficiency
Many reviews noted the quick service times, with several customers mentioning being in and out in under an hour for various services.
Trustworthiness
The business is recognized for its honesty and transparency, with customers appreciating that they are not pressured into unnecessary services or repairs.
Long-term Loyalty
Numerous customers expressed long-term loyalty to the location, often returning for years due to consistent positive experiences.
Communication
Customers valued the clear communication throughout the service process, including updates on vehicle status and detailed explanations of needed repairs.
- LILevi Idowu2 days ago1.0Never coming back to this location as again these so called mechanics don’t no nothing outside what school teaches them. Bought my car in for headlight issue told me it take him all day to figure out what the problem is didn’t even attempt to see what the light bulb issue was just told me the couldn’t do it and sent me on my way .. wasn’t even worth the headache to ask for mechanics name
- JAJohn P. Anderton5 days ago5.0Alphonso and Jason listened when I said I needed a new valve stem for a tire losing air. They verified that was the problem I was having and rapidly replaced it. A Chik-Fila guy had visited the store, leaving chicken biscuits for the workers. Alphonso offered me an extra one since I was first in the door. Rapid, polite, and efficient, a five star experience. Plus a free breakfast - amazing. Highly recommended.
- LLLawskipperNov 11, 20255.0The folks at this Goodyear are terrific. I have been taking both of my cars there for tires and also for regular service for 18 years now, amazingly. They are always courteous and friendly, always complete repairs quickly, and never try to sell you anything you don't need. In fact, they have often given me advice that saved me money, sometimes a lot of money, even in situations where it would be quite easy to sell or suggest something more expensive. I have two older vehicles that still run like new, thanks in large measure to the excellent preventive maintenance and repairs done by these folks over all these years. Many thanks to Mike, Jason, Darwin, Alphonso, and the rest of the team there for the outstanding customer service and reasonable prices, as well as their recently instituted policy of updating you on maintenance and repairs via text. That just started in the last year, and is an impressive addition to the already great customer service at this location.
- CAChristine AwwadNov 11, 20255.0The best experience! Alphonso was amazing and made sure my car would be ready in just a few hours (even though other places told me 1-2 days). He kept me in the loop and provided me updates throughout the day with photos and videos. Truly great customer care & very professional. Thank you so much! I will definitely come back when I need more car work done
- HCHolister CaliOct 28, 20255.0Darwin Vivas, Service Manager, provided exceptional service. I had a flat tire due to a nail and he addressed the issue immediately, completing the repair in less than five minutes. He also ensured all my tires were properly inflated to the correct PSI and took the time to show me how to locate the PSI information on my vehicle's doorjamb. This location is incredibly helpful, and I will continue to bring my vehicle here for all future services. From Lala.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repairs including oil changes and mechanical services.
Where is Goodyear Auto Service located?
It is located at 998 Hammond Drive NE, Atlanta, GA, 30328-5514, USA.
What are the operating hours of Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary.
Are appointments required at Goodyear Auto Service?
Appointments can be made online via their reservation system but it is not explicitly stated as required.
What payment options are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service offer a wheelchair accessible entrance and restroom?
Yes, the store has both wheelchair accessible entrances and restrooms.
Does Goodyear Auto Service provide in-store pickup services?
Yes, they offer in-store pickup services.
What nearby parking or transit options can help me visit Goodyear Auto Service?
Nearby businesses like Roll by Goodyear and WELLS FARGO BANK are in the area, offering recognizable landmarks to help locate the shop. Banks often have parking or accessible transit stops nearby.
Are there any nearby dining options near Goodyear Auto Service for customers?
Yes, Lakeside Cafe and Arby's are nearby options for American and fast food dining before or after your visit.
What other automotive service providers are close to Goodyear Auto Service?
Roll by Goodyear is nearby, offering brake service and tire repair, which might be convenient for customers needing additional or alternate automotive services.