Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Demetrius, Kim, and Shay for their professionalism and attentiveness.
Service Speed
While some reviews noted quick service, others reported long wait times, particularly for scheduled appointments, leading to mixed experiences regarding efficiency.
Trustworthiness
Several customers expressed concerns about the trustworthiness of the service, citing instances of misdiagnosis and upselling, which led to dissatisfaction.
Overall Experience
The overall sentiment was mixed, with many customers appreciating the service and staff, while others had negative experiences that impacted their likelihood of returning.