Many customers praised the staff for their exceptional service, particularly highlighting individuals like Kim, Shay, and Demetrius for their professionalism and attentiveness.
Service Speed
Several reviews noted quick service and efficient turnaround times, with many customers appreciating being in and out in a timely manner.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about long wait times, miscommunication, and issues with service quality.
Trust Issues
Some customers expressed concerns about trust and transparency, citing experiences of being upsold or misdiagnosed, leading to dissatisfaction.
NS
Nanette Saucier
Dec 15, 2025
5.0
Darryl Heard, Service Manager provided excellent service! This was my first visit to the Greenbriar Parkway location. They provided fast service and were able to replace four tires that day. No delays!
SC
Sean Carter
Nov 24, 2025
5.0
Had a great experience at Goodyear Greenbriar. Darryl was amazingly patient, thorough and diligent in explaining the process and getting me in and out smoothly.
CB
Christopher Burch
Nov 13, 2025
1.0
Yeah, most of the other reviews are spot on. They suck. I took them my truck for road noise, left turn signal not working and an oil leak. Only feed back I really got was my oil was long and my gas was low so they didn't drive my truck far to listen for the road noise. MY GAS WAS NOT LOW.
GD
Gloww Daddy
Nov 10, 2025
5.0
I only bring my car to Goodyear because of the amazing team here! Darrell, Demetrius, and Jamal were all so helpful and professional. They always take great care of me and make sure my car runs like a breeze. I truly appreciate their honesty, efficiency, and customer service every time I come in. Highly recommend this location—thank you all for the great work!
TM
tenecia mosley
Nov 8, 2025
5.0
What can I say other than every time I come to the shop I never have a problem. I get in and out in about a hour. I really appreciate the staff here.
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup for orders?
Yes, Goodyear Auto Service offers in-store pickup for orders.
Where is Goodyear Auto Service located?
The service center is located at 2841 Greenbriar Parkway SW, Atlanta, GA 30331-2620, USA.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
How can I make a reservation at Goodyear Auto Service?
You can make an appointment through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Are there any nearby dining options I can visit before or after my appointment?
Yes, nearby you can visit Piccadilly Restaurants, Leonardo's House of Pancakes, and Paradise Smoothie Juice Bar for dining options.
What shopping opportunities are available near Goodyear Auto Service?
Nearby shopping options include Lids (hat and sporting goods), Fly Gear ATL (shoe and clothing store), Pink Clove (women's clothing), and Creative Accents (jewelry and fashion accessories).
Are there any health or beauty services close to Goodyear Auto Service?
Yes, nearby health and beauty places include Greenbriar Dental Care (dentist), Le Nails (nail and beauty salon), Weave Couture (hair salon), and The Barber Shop (hair salon).