Many customers praised the staff for their courteousness, professionalism, and helpfulness, particularly highlighting individuals like Kim, Demetrius, and Shay.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times despite having appointments, while others reported quick and efficient service.
Trustworthiness
Several reviews expressed concerns about trustworthiness, with some customers feeling they were upsold unnecessary services or that their vehicles were not properly diagnosed.
Cleanliness and Care
Feedback indicated issues with cleanliness and care for customers' vehicles, with reports of dirt and grease left in cars after service.
Overall Experience
While many customers had positive experiences and would recommend the location, there were notable complaints about poor service and miscommunication that affected overall satisfaction.
CB
Christopher Burch
Nov 13, 2025
1.0
Yeah, most of the other reviews are spot on. They suck. I took them my truck for road noise, left turn signal not working and an oil leak. Only feed back I really got was my oil was long and my gas was low so they didn't drive my truck far to listen for the road noise. MY GAS WAS NOT LOW.
TG
Toya Grant
Nov 10, 2025
5.0
Customer service is always phenomenal.I appreciate each and every one of you.
GD
Gloww Daddy
Nov 10, 2025
5.0
I only bring my car to Goodyear because of the amazing team here! Darrell, Demetrius, and Jamal were all so helpful and professional. They always take great care of me and make sure my car runs like a breeze. I truly appreciate their honesty, efficiency, and customer service every time I come in. Highly recommend this location—thank you all for the great work!
TM
tenecia mosley
Nov 8, 2025
5.0
What can I say other than every time I come to the shop I never have a problem. I get in and out in about a hour. I really appreciate the staff here.
TT
Treasure
Nov 4, 2025
1.0
Went here to get service for a previous repair under warranty and was there 4 hours just to be told nothing was wrong with my vehicle which was not true.
Frequently Asked Questions About Goodyear Auto Service
What type of services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes.
What are the operating hours of Goodyear Auto Service?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM, and on Sunday from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service provide in-store pickup for orders?
Yes, Goodyear Auto Service offers in-store pickup for orders.
Where is Goodyear Auto Service located?
The service center is located at 2841 Greenbriar Parkway SW, Atlanta, GA 30331-2620, USA.
Which payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Goodyear Auto Service location wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
How can I make a reservation at Goodyear Auto Service?
You can make an appointment through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
Are there any nearby dining options I can visit before or after my appointment?
Yes, nearby you can visit Piccadilly Restaurants, Leonardo's House of Pancakes, and Paradise Smoothie Juice Bar for dining options.
What shopping opportunities are available near Goodyear Auto Service?
Nearby shopping options include Lids (hat and sporting goods), Fly Gear ATL (shoe and clothing store), Pink Clove (women's clothing), and Creative Accents (jewelry and fashion accessories).
Are there any health or beauty services close to Goodyear Auto Service?
Yes, nearby health and beauty places include Greenbriar Dental Care (dentist), Le Nails (nail and beauty salon), Weave Couture (hair salon), and The Barber Shop (hair salon).