Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
3605 Chamblee Tucker Road1, Atlanta, GA
30341-4411, United States
Hours
Reviews
3.9
259 reviews
5 stars
164
4 stars
23
3 stars
5
2 stars
7
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Darren and Alphonso.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with service quality, including upselling and improper tire repairs.
Communication Issues
Several reviews mentioned poor communication regarding appointments and service updates, leading to frustration among customers.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported serious concerns about safety and service integrity.
- BRBriana ReeceJan 3, 20265.0Would 100% recommend! Darren and Naomi were super helpful & took great care of my car!! 5 stars across the board!
- MAMinster ArchibaldDec 29, 20251.0Just went to get tire pressures check and the service man bluntly told me he doesn’t check guy’s tires. I told him this is your job you signed up for this . He again told me he doesn’t do it and what they going to do fire me. I said well that not right now. Yes I’m a man and no how to do it but don’t have the tools so I go to a tire shop. Needless to say they will be hearing about this . He too old to sounding so ignorant. Goodyear I need to hear from you asap . I’m on all social media platforms
- CCCamilleDec 20, 20255.0Darren & staff are very helpful & accommodating. I thought I needed a plug but needed a new tire. It was diagnosed & installed quickly. Thank you.
- MMMarkDec 13, 20255.0Great Customer Service
- ESE’mani SirmonsDec 5, 20255.0Darren B. at Goodyear provided excellent customer service. He was knowledgeable, patient, and made sure I understood everything about the services my car needed. I really appreciated their professionalism and efficiency. Highly recommend!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair including tire sales, oil changes, and other vehicle maintenance.
What are the Goodyear Auto Service's hours of operation?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays. Some holiday hours vary, with closures on certain holidays.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup for services and products.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom facilities to accommodate customers with disabilities.
Can I schedule an appointment online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
Where is Goodyear Auto Service located?
The service center is located at 3605 Chamblee Tucker Road1, Atlanta, GA 30341-4411, USA.
Are there any insurance agencies near Goodyear Auto Service?
Yes, nearby insurance agencies include Ashley Nicholson - State Farm Insurance Agent and State Farm Insurance, which can assist with auto insurance needs when servicing your vehicle.
What nearby dining options are close to Goodyear Auto Service?
Galaxy Diner is a nearby dining option where customers can grab a meal before or after visiting Goodyear Auto Service.
Are there nearby postal and courier services to Goodyear Auto Service?
Yes, the United States Postal Service, The UPS Store, and UPS Access Point location are nearby for convenient mailing and package services.