Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
3605 Chamblee Tucker Road1, Atlanta, GA
30341-4411, United States
Hours
Reviews
3.8
252 reviews
5 stars
158
4 stars
23
3 stars
5
2 stars
7
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Darren and Alphonso.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with service not being performed as promised, leading to dissatisfaction.
Communication Issues
Several reviews mentioned poor communication regarding appointment scheduling and service updates, causing frustration among customers.
Safety Concerns
There were serious allegations of unsafe practices, including over-inflating tires and upselling unnecessary services, which raised concerns about customer safety.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant issues and vowed not to return.
- ELElizaveta LutsiukSep 24, 20251.0If I could give zero stars, I would. This place is a disgrace and a danger to anyone who trusts them with their car. My friend came here with a simple request: plug a screw in her tire and set all tires to the correct pressure. Instead, they tried to upsell her four new tires she didn’t need, lied about her tread, and when she refused their scam, they sabotaged her vehicle by inflating her tire to 65 PSI (when it should have been 33). That’s not just dishonest—it’s reckless and life-threatening. What kind of business thinks it’s okay to endanger someone’s safety just because they didn’t fall for a scam? If she hadn’t noticed and corrected it herself, her tire could’ve blown out on the highway. Absolutely unacceptable. To make things worse, their staff was dismissive, condescending, and unprofessional—especially David. This is not only bad service, it’s predatory. They clearly target women, assuming they can pressure or manipulate them into spending hundreds of dollars unnecessarily. I will never do business here, and I’ll make sure everyone I know avoids this shop. You don’t “fix” tires here—you get lied to, scammed, and put in danger.
- JPJonathan PfielSep 24, 20251.0Do NOT GO HERE! My daughter visited this facility to get help with a screw in her tire and they would not help. DO NOT GO! David tried to sell her tires and would not repair the tire which was completely a simple fix. Instead let my daughter leave and over inflated the tire to 65psi which could have caused the tire to fail and possibly cause a crash UNACCEPTABLE and HE NEEDS TO BE FIRED!
- KKKim KSep 6, 20255.0Goodyear Auto Service at 998 Hammond Drive has been our family’s 100% trusted auto shop for almost 20 years!! Mike and his team are incredible- we would NOT go anywhere else. Even when our now grown sons visit they schedule an oil change, maintenance or repair with Mike. Truly one of the best - thanks Mike and team for your excellent customer service!
- JJJohnSep 2, 20255.0Went in to get my tires checked. Staff was friendly and helpful. I was in and out within 10 minutes.
- TRTomas RinconAug 30, 20255.0Will definitely come back for any issues i had with my tires! Thanks to them I can drive my truck without worries. They helped me out with my TPMS sensor not reading my tires, they were fast, professional, honest and very helpful! Thank you so much!!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair including tire sales, oil changes, and other vehicle maintenance.
What are the Goodyear Auto Service's hours of operation?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays. Some holiday hours vary, with closures on certain holidays.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup for services and products.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom facilities to accommodate customers with disabilities.
Can I schedule an appointment online for Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
Where is Goodyear Auto Service located?
The service center is located at 3605 Chamblee Tucker Road1, Atlanta, GA 30341-4411, USA.
Are there any insurance agencies near Goodyear Auto Service?
Yes, nearby insurance agencies include Ashley Nicholson - State Farm Insurance Agent and State Farm Insurance, which can assist with auto insurance needs when servicing your vehicle.
What nearby dining options are close to Goodyear Auto Service?
Galaxy Diner is a nearby dining option where customers can grab a meal before or after visiting Goodyear Auto Service.
Are there nearby postal and courier services to Goodyear Auto Service?
Yes, the United States Postal Service, The UPS Store, and UPS Access Point location are nearby for convenient mailing and package services.