Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Atlanta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Courtland Street location today.
Location
Hours
Reviews
4.0
784 reviews
5 stars
511
4 stars
67
3 stars
33
2 stars
36
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported poor service, long wait times, and unfulfilled reservations.
Reservation Issues
Several customers experienced problems with their reservations, including not having the reserved vehicle available upon arrival and being asked to return later.
Staff Performance
Certain employees, particularly Joseph and Bobby, received high praise for their professionalism and customer care, while others were criticized for lack of communication and efficiency.
Vehicle Condition
Customers noted issues with vehicle cleanliness and maintenance, with some reporting unpleasant odors and mechanical problems.
Overall Experience
While some customers had positive experiences and expressed a willingness to return, others indicated significant dissatisfaction and frustration with the service.
- MLMiao Luo3 days ago5.0I found this Enterprise in downtown Atlanta on Google Maps, and I’m really glad I chose it. The pickup process was incredibly smooth — I got my car within just a few minutes. Terron Taylor helped me during the rental, and his service was excellent. The Kia I rented was in great condition and very easy to drive. I’ll definitely come back to this location the next time I’m in Atlanta. Highly recommended!
- DHDeanna Halcrow3 days ago5.0It was so simple to rent from this Enterprise location. Not having to drive to the airport is a definite plus and the staff was professional and friendly. I will rent from Enterprise again in the future and choose to pickup from this location in particular.
- KKK KrashNov 1, 20255.0Just when I thought good customer service was a thing of the past, these folks gave me hope w/ excellent customer service! Looking forward to the next time I have to rent.
- MTMiss TOct 29, 20251.0My experience at this Enterprise location was absolutely horrible. The level of customer service was unacceptable — no sense of urgency, professionalism, or respect for customers’ time. I had a confirmed reservation, yet the team was completely unprepared and dismissive when I arrived. What should’ve been a simple pickup turned into a frustrating and exhausting ordeal. It’s clear that customer satisfaction isn’t a priority here, and that’s truly disappointing for a company that claims to value service. I won’t be returning to this location and wouldn’t recommend it to anyone expecting even basic courtesy or accountability.
- SBSade BlackburnOct 11, 20255.0I love the team on Courtland faith Joesph kelvin and many others that are not there anymore they have a new team now let’s see how that goes
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Downtown Atlanta?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
Where is the Enterprise Rent-A-Car located in Atlanta, GA?
The Enterprise Rent-A-Car is located at 303 Courtland St N.E., Atlanta, GA 30303.
What are the business hours of Enterprise Rent-A-Car Downtown Courtland Street location?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
What methods of payment does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does the Enterprise Rent-A-Car Downtown Courtland Street location offer airport pick-up services?
Yes, Enterprise provides airport pick-up services for your convenience.
Are there any discounts available for active military personnel at this Enterprise location?
Yes, this Enterprise location offers discounts for active military members.
What nearby hotels could I stay at when renting a car from Enterprise Downtown Atlanta?
Nearby hotels include Motel 6, Hilton Atlanta, and Atlanta Hilton Hotel, making it convenient to rent a car and stay close by.
Are there parking options near Enterprise Rent-A-Car on Courtland Street?
Yes, 126 Baker Street offers parking and dining, and iParkit is also available nearby for parking needs.
What entertainment venues are close to Enterprise Rent-A-Car in Downtown Atlanta?
You can enjoy nightlife at nearby places like Club Goosebumps Atlanta, Candyland bar, and The Tabernacle dance club and entertainment venue.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Downtown Courtland Street?
You can reserve your rental car online at Enterprise's official reservation website or contact them directly by phone.