Need a rental car in Atlanta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Courtland Street location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Terron, Joseph, and Faith for their exceptional service.
Rental Process
The rental process was generally described as easy and efficient, although some customers experienced delays and issues with vehicle availability.
Vehicle Condition
While most vehicles were reported to be clean and well-maintained, there were instances of customers receiving cars with mechanical issues or unpleasant odors.
Reservation Issues
Several customers expressed frustration over not receiving the vehicles they reserved, leading to significant delays and dissatisfaction.
Staff Performance
Despite being understaffed at times, employees were noted for their professionalism and ability to handle high-pressure situations.
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A Google User
3 days ago
5.0
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
MB
MD B
5 days ago
5.0
The Enterprise on Courtland had extremely professional employees and got me in and out quickly. Great job
HW
Harris Watt
Feb 14, 2026
5.0
These guys are the best, perfect rental car experience. The car was mint and the pickup was super straightforward with no upselling. Just great communication and a bit of flexibility in our case. They also refunded the deposit before I’d walked to the end of the block after my drop off, which was much faster than I expected. Couldn’t have gone better, thanks guys.
BS
Betty Shirley
Feb 4, 2026
5.0
Everything about the rental process was easy. I reserved the car online, picked it up at a convenient midtown Atlanta location and returned it there. I had to renew the rental for several weeks while my car was in the shop, and renewal online was done in just a few seconds. Both of the gentleman than helped at that location were very friendly and helpful. Bray was the one who helped make the return quick and easy.
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R
Jan 24, 2026
5.0
We had the pleasure of working with Terron during our recent visit, and he truly turned our experience around. From the moment we connected, he was professional, calm, and attentive, taking the time to really listen to our needs and ensure we were placed in a clean, well-maintained all-wheel-drive vehicle that met our expectations.
Despite my initial frustration after waiting longer than expected for a reservation that had been made ahead of time, Terron remained patient, understanding, and composed. He acknowledged my concerns without defensiveness and made it clear that his priority was resolving the issue and making sure we left satisfied. His ability to stay calm under pressure and focus on delivering excellent customer service speaks volumes about his character and work ethic.
Because of Terron, what could have been a stressful experience ended on a very positive note. He exemplifies professionalism and customer care, and he is a true asset to the Enterprise team. Thank you, Terron, for your dedication and for going above and beyond to make things right.