Enterprise Rent-A-Car

3.9
451 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Atlanta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest Park location today.

Location

Enterprise Rent-A-Car
3852 Jonesboro Rd SE, Atlanta, GA
30354, United States

Hours

Reviews

3.9
451 reviews
5 stars
276
4 stars
52
3 stars
26
2 stars
14
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals who provided exceptional service.

Cleanliness Issues

Several reviews highlighted concerns regarding the cleanliness of the vehicles, with reports of dirty interiors and exteriors upon pickup.

Rental Process

While some customers found the rental process smooth and efficient, others experienced long wait times and issues with vehicle availability.

Mixed Experiences

Feedback varied significantly, with some customers expressing satisfaction and loyalty, while others reported serious dissatisfaction and vowed not to return.
  • KH
    Karen McKinney Holley
    Dec 26, 2025
    5.0
    Jonesboro Rd, Forest Park location - friendly, accommodating,professional personnel. Easy in and out.
  • VS
    Valencia Stovall
    Dec 26, 2025
    5.0
    The staff was friendly & professional. There were no issues.
  • GV
    GOOD VIBES
    Dec 21, 2025
    5.0
    🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 STARS JADEN, LΔ€LONΔ’ AND GARY ALWAYS ACCOMMODATE ME WITH SUPERIOR CUSTOMER SERVICE WITH EVERY STEP . . . FROM SPEEDY CHECK IN AND CHECK OUT. IN A WORLD WHERE PUBLIC GOOD CUSTOMER SERVICE ISN'T VERY COMMON ANYMORE . . . IM ALWAYS COMPLETELY SATISFIED WITH THIS TEAM AT THIS LOCATION. THEY WORK WELL TOGETHER, VERY POLITE AND GIVE UPDATES FREQUENTLY IF THERE ARE ANY UNFORESEEN ISSUES. I WORK IN CUSTOMER SERVICE AND I SUPERVISE SEVERAL LOCATIONS; AND CUSTOMER SERVICE AND APPEARANCE IS A MUST FOR ME‼️ IM ALWAYS IMPRESSED, WITH THE SUPERIOR CUSTOMER SERVICE, WITH THIS GROUP . . . AT THIS LOCATION ❣️
  • RK
    ramsin1983 khammo
    Dec 20, 2025
    1.0
    Never getting car from enterprise again
  • MG
    Mel Gaines
    Dec 17, 2025
    5.0
    I use the Enterprise location often. I am always pleased with the service they give to me. The are professional and very accommodating. They are an excellent representation for the company.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Forest Park?

The Forest Park location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.

Which payment methods are accepted at Enterprise Rent-A-Car?

They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.