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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

3.9
(456 reviews)

Business Details

3852 Jonesboro Rd SE, Atlanta, GA
30354, United States
(404) 366-1204

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Atlanta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Forest Park location today.

Location

Enterprise Rent-A-Car
3852 Jonesboro Rd SE, Atlanta, GA
30354, United States

Hours

Reviews

3.9
456 reviews
5 stars
280
4 stars
52
3 stars
26
2 stars
14
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, although some reported negative experiences with specific employees.

Cleanliness

Several reviews mentioned issues with the cleanliness of the vehicles, with some customers receiving dirty cars upon pickup.

Rental Process

The rental process was generally described as smooth and efficient, but there were complaints about long wait times and confusion regarding documentation.

Vehicle Quality

Customers expressed dissatisfaction with the condition of some vehicles, citing mechanical issues and lack of proper maintenance.

Mixed Experiences

While many customers had positive experiences, there were significant complaints about specific incidents that led to frustration and disappointment.
  • MJ
    Mario Villanueva Jr
    Feb 17, 2026
    5.0
    Very nice staff
  • MG
    Melvin Gaines
    Feb 10, 2026
    5.0
    Everything was done perfectly
  • KH
    Karen McKinney Holley
    Dec 26, 2025
    5.0
    Jonesboro Rd, Forest Park location - friendly, accommodating,professional personnel. Easy in and out.
  • VS
    Valencia Stovall
    Dec 26, 2025
    5.0
    The staff was friendly & professional. There were no issues.
  • GV
    GOOD VIBES
    Dec 21, 2025
    5.0
    🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 10 STARS JADEN, LΔ€LONΔ’ AND GARY ALWAYS ACCOMMODATE ME WITH SUPERIOR CUSTOMER SERVICE WITH EVERY STEP . . . FROM SPEEDY CHECK IN AND CHECK OUT. IN A WORLD WHERE PUBLIC GOOD CUSTOMER SERVICE ISN'T VERY COMMON ANYMORE . . . IM ALWAYS COMPLETELY SATISFIED WITH THIS TEAM AT THIS LOCATION. THEY WORK WELL TOGETHER, VERY POLITE AND GIVE UPDATES FREQUENTLY IF THERE ARE ANY UNFORESEEN ISSUES. I WORK IN CUSTOMER SERVICE AND I SUPERVISE SEVERAL LOCATIONS; AND CUSTOMER SERVICE AND APPEARANCE IS A MUST FOR ME‼️ IM ALWAYS IMPRESSED, WITH THE SUPERIOR CUSTOMER SERVICE, WITH THIS GROUP . . . AT THIS LOCATION ❣️

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Forest Park?

The Forest Park location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.

Which payment methods are accepted at Enterprise Rent-A-Car?

They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payment.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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