Enterprise Rent-A-Car

4.2
347 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Atlanta, GA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Doraville location today.

Location

Enterprise Rent-A-Car
6715 Peachtree Industrial Blvd, Atlanta, GA
30360, United States

Hours

Reviews

4.2
347 reviews
5 stars
240
4 stars
34
3 stars
14
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Angel, Kieyon, and Anfornee.

Efficiency

Customers frequently noted the quick and easy rental process, with many appreciating the fast service and seamless pick-up and drop-off.

Vehicle Quality

While some customers reported issues with vehicle maintenance, many others highlighted the cleanliness and good condition of the cars they received.

Reservation Issues

Several reviews mentioned problems with reservations, including last-minute cancellations and unavailability of reserved vehicles, leading to customer frustration.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff and poor handling of customer issues, indicating inconsistency in service quality.
  • WM
    Wildy Metellus
    Nov 12, 2025
    1.0
    I am writing this complaint to address the poor representation of customer service I recently experienced with Enterprise. I rented a vehicle from your location on Friday, and shortly after receiving it, the car displayed a maintenance required message. As soon as I noticed this issue, I contacted Enterprise to request a vehicle swap for something more reliable. Despite following up multiple times, my concerns were repeatedly disregarded. The staff stated, “we already discussed this,” and informed me that no vehicles were available. Instead of offering to place me on a waiting list or promising to contact me once a vehicle became available, I was told to “call around” to other Enterprise locations myself. This response demonstrates a lack of customer care and accountability that I find unacceptable. Customer satisfaction should be a priority, but based on my experience, it clearly was not.
  • GG
    georgiabrother
    Nov 11, 2025
    5.0
    I recently had a visit here and Shreekar was really professional and took great care of me as his customer. Each time I have been to this location it has been a positive experience. Thank you.
  • MB
    Myron Bass
    Sep 17, 2025
    4.0
    Fast friendly... great place
  • JC
    jason 'jake' cohn
    Jul 7, 2025
    5.0
    So quick & easy
  • TL
    Tracey Lane
    Jul 1, 2025
    5.0
    Great experience all the way around

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Doraville, Atlanta?

Enterprise Rent-A-Car in Doraville offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in Doraville?

The Doraville location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.