Business Details
About
Tire ShopBrake ShopAuto Repair ShopOil Change Service StationAuto Spring ShopCar Battery StoreAuto Parts & AccessoriesAuto Parts StoreMavis Discount Tire
Dekalb Tire & Automotive Service is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Dekalb Tire & Automotive Service delivers trusted service and value. Come visit us at a Dekalb Tire & Automotive Service location in Atlanta today.
Details
- Requires appointmentNot available
- DebitAvailable
- Accepts checksAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.7
1,871 reviews
5 stars
1,721
4 stars24
3 stars8
2 stars8
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Erin, Freddie, and Brittany for their exceptional service.
Efficiency
Many reviews highlighted the quick turnaround times for services, with customers appreciating the promptness in getting their vehicles serviced.
Honesty
Several customers noted the honesty of the staff regarding repairs and pricing, with many feeling they were not upsold or taken advantage of.
Overall Experience
The overall sentiment from customers was positive, with many expressing their intention to return and recommend the business to others.
- UUUnknownJan 6, 20265.0I went to Dekalb tire for a flat tire. They were very friendly and worked quick. They had me out of there in no time! Great service.
- PHPhillip HayesDec 20, 20255.0Great place to have work done on your car or truck, friendly and helpful on any questions you have. Very reasonable on prices compared to other places especially Murfreesboro or Lebanon. We’ve started letting them do all of our repairs.
- TSTodd SteinDec 11, 20255.0Brought my car in with a flat first thing in the morning and Erin had me in and out with 4 new tires as fast as possible. Great product, great communication about the repairs, and overall great customer service! Thank you, Erin!
- GNGabrielle NewtonDec 10, 20255.0What a positive experience! I came in frantically this morning because I could feel my tire pressure declining on the road. Not only did they check my car and apply air, but the technician Joseph discovered a nail, which was causing my tire to rapidly leak. I was in a bit of a rush to get to an appointment an hour later and they immediately serviced me - ensuring my safety upon leaving. I am so grateful for their honesty, offense, and care. I will definitely be back!
- CRCarolyn RobinsonDec 6, 20255.0I’ve used this business multiple times over the past few years and always find them friendly, honest, and trustworthy in their recommendations. Matt assessed my tire concern today and was able to offer the repair immediately. The efficiency in their work and honesty in how they run their business will keep me coming back. It’s clear they value their relationship with their customers!
Frequently Asked Questions About Dekalb Tire & Automotive Service
What are the COVID safety practices like here?
We want you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most of our locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, we have a low tire price guarantee and guarantee the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of services does Dekalb Tire & Automotive Service offer?
Dekalb Tire & Automotive Service offers tire sales, brakes, alignments, oil changes, batteries, suspension, exhaust repair, and other automotive maintenance services.
Do I need an appointment to get my car serviced?
No appointment is necessary, but it is recommended to make one especially for brake inspections.
Are walk-ins accepted for tire and automotive services?
Yes, walk-ins are accepted for all services without the need for an appointment.
Does Dekalb Tire & Automotive Service match tire prices from competitors?
Yes, they have a price match guarantee for tires and will beat competitor prices if you bring a valid quote.
Is there a waiting area available if I stay during my car service?
Yes, all locations have waiting areas with televisions and free Wi-Fi for customers to wait comfortably inside or outside.
What payment options are accepted at Dekalb Tire & Automotive Service?
Payments accepted include American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What are the store hours?
The store is open Monday to Wednesday and Friday from 8 AM to 6 PM, Thursday until 8:30 PM, Saturday 8 AM to 5 PM, and Sunday 9 AM to 17 PM. The store closes on major holidays.
Are there any nearby restaurants where I can eat while my car is being serviced?
Yes, nearby options include Tulum Kitchen and Bar, a Mexican restaurant and bar, and Tex's Tacos, a Mexican fast food restaurant and food truck, both within walking distance.
Is there convenient parking available near Dekalb Tire & Automotive Service?
Yes, Executive Parking Systems, a nearby parking facility, offers convenient parking options for customers visiting Dekalb Tire & Automotive Service.
Are there other services or shops close to Dekalb Tire & Automotive Service that customers might find useful?
Yes, nearby businesses include Buckhead Hair Design & Spa for beauty services and Hancock & Harwell Coins & Metals for gift and hobby shopping.