Many customers praised the staff for being friendly, professional, and attentive, with specific mentions of employees like Cliff and Ernest.
Quality of Work
While some customers reported issues with service quality, many others highlighted the thoroughness and effectiveness of repairs, particularly for tire issues.
Pricing Transparency
Several reviews noted concerns about unexpected charges and upselling, although many appreciated the competitive pricing and value for services rendered.
Efficiency
Customers frequently mentioned quick service and the ability to handle walk-ins, with many expressing satisfaction with the speed of repairs.
Cleanliness and Environment
The shop was described as clean and well-maintained, contributing to a positive customer experience.
DG
denise grant
Nov 12, 2025
5.0
Jason Najarro went above and beyond in helping us with what we thought was a nail in our tire. He was prompt, courteous, and very reliable in taking care of us. We would highly recommend Butler Tires and Wheels and especially Jason.
TP
Tashan Brown (ProjectX95)
Nov 11, 2025
5.0
The guys here at Butler Tires and wheels did a great job with my wheel alignment and tire rotation. Alex walked me through everything and was very informative with the steps I need to take to make sure my vehicle operates properly. I will be coming here more often to get my vehicle needs done.
Terrible place just got my XD Series trim for my Rockstar 2 wheels that they cracked without telling me they crack two on one tire two on the other one and one more all total 5 and I just replaced them today along with my second valve stem that they reuse the valve stem and then tell me which cost me $20 each because the valve stem went out beware !!!!!! It took me this long to get them because they are all out the size that I need it...
SR
S.T. Entertainment & Reviews
Oct 6, 2025
2.0
How does this happen to me. I go out of my way drive to this location because of the reputation. Get 2,600 worth of tires and work done to my vehicle and leave and before I even get to the red light I noticed the alignment is worse than it worse than when I took it in..... how in the world does this happen at such a first-class? Simply disappointed I thought I would get better. Look at the picture and see how crooked my steering wheel is as I drive straight down the interstate.... speechless. Now I'm going to have to schedule appointment take off from work and go waste at least 2 hours. To have this corrected. This should not happen. They even charged me tire 20.00 disposal fee after I told them twice I needed the old tires. Nonchalant non caring attitudes made me very disappointed with Butler Tire.
Frequently Asked Questions About Butler Tires and Wheels
Do I need an alignment?
During your vehicle's life, potholes are hit, sharp turns are taken, and brakes are slammed all of which cause your components to wear down and your wheels to shift which can pull your car in one direction. This is natural wear and tear, and it can accelerate tire damage. An alignment will return the angles of your vehicle's wheels to the manufacturer's specifications.
Follow the manufacturerâs recommendations noted in your ownerâs manual. As a general rule, have your vehicleâs alignment checked every 6,000 miles or at least twice a year.
Have your vehicle checked if you notice excessive or uneven tire wear, steering wheel pulls to the side, feeling of looseness or wandering, your steering wheel is not centered when car is moving straight ahead, itâs been 6,000 miles since your last alignment check, or you notice a drop in fuel economy.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4-tires with our standard installation, you get a free alignment. The alignment is a $129.99 value and comes with a 12-month warranty.
How much is an alignment at Tire Discounters?
At Tire Discounters, a standard alignment for residential customers is $129.99 and comes with a 1-year warranty! For multi-year alignment policies, you can have as many alignments as you need within the specified time period. If you buy 4 tires with our standard installation, the alignment is free.
Whatâs included in the Tire Discounters Standard Installation?
Our Standard Installation is designed to make your tires last longer. It includes mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair. And only at Tire Discounters, the home of free alignment, do you get a free alignment when you buy 4 tires with our standard installation.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Tire Discounters offers financing through Synchrony Bank. The Tire Discounters credit card provides you with convenient and flexible ways to finance your auto care needs.
Does Tire Discounters offer Road Hazard?
Yes, Tire Discounters offers Road Hazard. We call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, weâll fix or replace it. With the Tire Discounters Nationwide Worry Free Guarantee, weâll be a phone call away no matter where the road takes you!
The Tire Discounters Nationwide Worry Free Guarantee is a limited tire protection plan. It covers your tires from the time of purchase to 3/32" tread, up to 36 months. It can be yours for just 18% of the retail price of each tire or a minimum of $24.99 per tire. Then, youâre covered nationwide.
The Tire Discounters Nationwide Worry Free Guarantee offers tire replacement up to the original cost of the tire down to 3/32" tread, or 36 months. Youâll still need to cover the installation, but the tire is completely covered. Plus, 24-Hour Roadside Assistance Benefit is included for the first 12 months at no additional cost.
Exclusions and Limitations to the Tire Discounters Nationwide Worry Free Guarantee: Vehicles not eligible for Worry Free Guarantee include Commercial Vehicles, Trailers, Vehicles with a load rating capacity over 1 ton and Farm or Agricultural Vehicles. The Guarantee is not available for tires mounted on rims larger than 22â or with an aspect ratio less than 40, or on specialty tires used for sport performance. The coverage of the Guarantee also excludes damage from off-road use, collision, fire, vandalism, abuse, neglect or Manufacturerâs defects. The Tire Discounters Nationwide Worry Free Guarantee is not transferrable.
Nationwide Warranty Center 1-855-429-2788.
If you need additional assistance, you may contact our CUSTOMER SERVICE DEPARTMENT at 1-888-937-8473, Option 1 or email.
Do I need an appointment at Tire Discounters?
Appointments are never required but always recommended.
Which brands of tires does Tires Discounters carry?
We carry all major brands such as BFG, Continental, Cooper, General, Kenda, Michelin, Nexen, Pirelli, and Toyo as well as many more.
Does Tire Discounters offer tire repair? How much is it?
Yes! Our tire repair is a vulcanized patch, best in the industry. It is only $24.99, We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us with the standard installation, tire repair is no-charge. Lifetime tire repair came with the installation.
Do I need an alignment for my vehicle?
You should have your vehicle's alignment checked every 6,000 miles or at least twice a year, or if you notice uneven tire wear, steering pulling, or your steering wheel is off-center when driving straight.
How can I get a free alignment at Butler Tires and Wheels?
When you purchase any 4 tires with standard installation at Butler Tires and Wheels, you get a free alignment, a $129.99 value with a 12-month warranty.
What is included in the standard tire installation?
Standard installation includes mounting and balancing, lifetime tire rotation, lifetime balancing, lifetime tire pressure adjustments, free tire repair, and a free alignment when purchasing 4 tires with the standard installation.
Does Butler Tires and Wheels offer financing options?
Yes, financing is available through Synchrony Bank via the Butler Tires credit card, offering convenient and flexible ways to finance your auto care needs.
What brands of tires does Butler Tires and Wheels carry?
They carry major brands including Michelin, Cooper, Goodyear, Bridgestone, Firestone, Nexen, Kumho, General, Pirelli, Continental, Toyo, BF Goodrich, Hankook, Dunlop, Falken, Milestar, Nankang, Westlake, Yokohama, and more.
Are appointments required at Butler Tires and Wheels?
Appointments are never required but are always recommended for faster service.
What nearby dining options are available around Butler Tires and Wheels?
Nearby dining options include Subway for sandwiches, Felliniâs Pizza for Italian cuisine, La Fonda Latina for Cuban food, Greater Good BBQ and DBA Barbecue - Chastain for barbecue, Arby's for fast food, and Three On The Tree offering ice cream and Italian dishes.
Is there a nearby car wash or auto detailing service close to Butler Tires and Wheels?
Yes, Rev Atlanta and AAA Chastain Park Car Care Plus provide auto detailing and car wash services nearby for convenient vehicle care before or after your visit.
Are there any nearby automotive stores for parts and accessories?
Batteries Plus Bulbs is nearby, offering automotive parts and accessories, mobile phone products, and lighting solutions to complement your vehicle maintenance needs.
What are the business hours of Butler Tires and Wheels?
Butler Tires and Wheels is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays and major holidays like Thanksgiving and Christmas.