Business Details
About
Car Rental AgencyTruck Rental Agency
Rent a car in 60 seconds! Budget Car and Truck Rental Atlanta has the best value in car rental with great rates on a wide variety of popular new cars, trucks, and vans. Our vehicles have more features, more fully loaded options, and tend to be newer with fewer miles on them than the competition.
Location
Hours
Reviews
2.4
303 reviews
5 stars
85
4 stars
16
3 stars
13
2 stars
10
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Reservation Issues
Many customers experienced problems with their reservations, including cars not being available despite prior bookings.
Hidden Fees
Customers reported unexpected charges, including high cleaning fees and excessive fuel charges, leading to dissatisfaction.
Long Wait Times
Several reviews mentioned long wait times both for picking up vehicles and for customer service assistance.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly staff and well-maintained vehicles.
- MDMark Davis6 days ago5.0Great experience
- RRRainNov 8, 20251.0Absolutely terrible service. They couldn't pull up my reservation, and I had to call them multiple time and still they couldn't resolve my issue. Never again.
- LLLizOct 30, 20251.0THEY WILL STEAL YOUR MONEY!!!!!! I rented a car for 2 days rated at 90$ and ended up with 3 months of disputing a 1200$ bill. They tried to steal my deposit, refuse my credit card: so I had to use a debit card (harder to dispute), and added random fees without an explanation. DO NOT USE THIS PLACE!!!!!!!!!! I filled the tank, turned it in early, and even cleaned it. No cleaning fees and the guy at check in said it was perfect. They just kept my deposit and charged me extra days, fees, and late fees.
- JPJoseph PontilloOct 7, 20251.0After waiting in line, then filling out paperwork, which took at least 30 minutes, we had to wait an additional hour to get our car. This is completely unacceptable.
- SOSean O'PrySep 28, 20251.0Worst car rental place ever. My credit card uses a shorthand for my full first name, and they wouldn’t rent me the car since the name on the credit card didn’t match the name on my drivers license. Never go here these people are terrible, ruined my entire weekend trip.
Frequently Asked Questions About Budget Car and Truck Rental
Where is Budget Car and Truck Rental located?
Budget Car and Truck Rental is located at 140 Courtland Street NE, Atlanta, GA 30303, USA.
What are the operating hours of Budget Car and Truck Rental?
The rental office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 2:00 PM, and Sundays from 9:00 AM to 2:00 PM.
What types of vehicles can I rent at Budget Car and Truck Rental in Atlanta?
You can rent a wide variety of popular new cars, trucks, and vans with great rates and fully loaded options.
Does Budget Car and Truck Rental offer any discounts for active military members?
Yes, Budget Car and Truck Rental offers discounts for active military personnel.
What payment options are accepted at Budget Car and Truck Rental?
They accept American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
How can I contact Budget Car and Truck Rental customer service?
You can reach customer service by phone at +1 404-530-3000 or via email at customercare@budgetatl.com.
Where can I find special deals or discounts for rentals at Budget Car and Truck Rental?
You can find the best deals on rentals by visiting their deals page at http://www.budgetatl.com/rental-deals/.
What nearby hotels can I consider if I need accommodation close to Budget Car and Truck Rental?
Nearby hotels include Sheraton Atlanta Hotel and Courtland Grand Hotel, both within convenient distance from the rental office.
Are there any nearby dining options where I can eat before or after picking up my rental?
Yes, you can visit nearby restaurants such as Waffle House for breakfast or brunch, Subway for quick sandwiches, Collage for American cuisine, or Fandangles for seafood and bar options.
Is there convenient parking available nearby when visiting Budget Car and Truck Rental?
Yes, parking options near the location include 70 Ellis St NE Parking, Central Parking, and SP+ Parking, making it easy to access the rental office.