AutoZone Auto Parts

4.4
209 reviews

About

Auto Parts Store
Get car and truck batteries, brakes, oil, wipers, and more at AutoZone at 2399 Piedmont Rd. Battery issue? AutoZone will test and charge your battery for free. Got a check engine light on? Get it checked for FREE with the Fix Finder Service, the most complete, free warning light report backed by technician-verified fixes. Whatever your DIY project, AutoZone is here to help with Proven Tough Duralast Parts, helpful AutoZoners, Free Starter and Alternator Testing, and trustworthy advice. Need a specialty tool for the job? Get one with Loan-A-Tool, just leave a refundable deposit. Visit your local AutoZone at 2399 Piedmont Rd or call today at (470) 447-6058.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2399 Piedmont Rd, Atlanta, GA
30324, United States

Hours

Reviews

4.4
209 reviews
5 stars
168
4 stars
9
3 stars
7
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, knowledge, and helpfulness, particularly highlighting employees like Six, Tanya, and Maliek.

Product Knowledge

Staff demonstrated strong knowledge about products and services, providing valuable advice and assistance during purchases and installations.

Installation Services

Several reviews noted the convenience of battery installations and other services provided by staff, which contributed to positive customer experiences.

Mixed Experiences

While many customers had positive interactions, some reported poor service or unprofessional behavior from certain employees, indicating inconsistency in customer experiences.

Store Environment

Feedback included mentions of cleanliness and organization, with some customers expressing dissatisfaction with the store's condition.
  • TB
    twins banks
    2 days ago
    5.0
    I had an absolutely outstanding experience at AutoZone thanks to a representative named Six! It was a freezing cold day, and my car battery decided it was the perfect time to give out. Six didn’t just help me he went above and beyond every step of the way. He came outside in the cold without hesitation, tested my battery, explained everything clearly, and had a new one installed faster than I expected. What really impressed me, though, was how genuinely helpful he was. Six took the time to give me incredibly useful tips on how to make my car last longer from battery care to simple maintenance habits I never even knew about. His professionalism, kindness, and dedication turned a stressful situation into a great experience. If every AutoZone had a Six, the world would be a better place. Five stars all the way! ⭐⭐⭐⭐⭐
  • EE
    Elmira55
    Nov 17, 2025
    5.0
    I needed a new headlight. Even though it’s not a new or fancy car, it’s tricky to get the new bulb locked into place. Tresa P., a new employee, was great! She worked for a long time trying to get the bulb in place, without success. Once she realized that she needed help, she asked a more experienced employee to show her how to do it. He patiently taught her how to lock this kind of bulb into place, explaining how it was different from some other bulb installations. Neither of them ever became irritated or impatient, not with the bulb, not with me, and not with each other. They remained polite and pleasant throughout, and now I have a fully functional headlight. Tresa is an excellent employee, and the staff demonstrated good teamwork!
  • MS
    Melissa Sharma
    Nov 12, 2025
    5.0
    Great customer service- this location on Lindbergh is the best! I needed help putting fluid in my car and Tanya came outside to help me even while she was assisting staff with rebooting a cash register and managing a busy store. Super helpful and friendly staff.
  • MB
    Michael Budd
    Nov 12, 2025
    5.0
    The other day my car battery died, and after getting a jump at work I drove straight to AutoZone, knowing that once I turned my car off, I’d be stuck until the battery was replaced. Thankfully, Six was there to save the day. He was quick, knowledgeable, and incredibly helpful and he had me up and running again in no time. Not only did I show up after dark, but it was 30° outside, and he still went above and beyond without missing a beat. Exceptional service like that deserves recognition, give that man a raise!
  • TT
    Taylor Turner
    Oct 18, 2025
    5.0
    I am writing this review specifically to recognize the phenomenal service provided by Six at the AutoZone. I came in with a completely dead battery, and the experience went from stressful to seamless thanks to this technician. Six immediately assessed the situation, confirmed the battery failure, and had the replacement job handled with incredible speed and efficiency. They didn't just walk me through a quick swap; they demonstrated real expertise. They took the time to explain the diagnostic test, ensured my terminals were clean and properly secured, and double-checked the charging system before handing the keys back. This level of thoroughness and professionalism is exactly what sets great service apart. Six turned what could have been a lengthy, frustrating ordeal into a quick, positive experience. They are clearly an invaluable member of your team. If you need technical help or a quick battery installation, I highly recommend asking for Six by name. Five stars across the board—thank you for saving my day!

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts at 2399 Piedmont Rd, Atlanta?

AutoZone Auto Parts at 2399 Piedmont Rd, Atlanta is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.

Does AutoZone offer free battery testing and charging?

Yes, AutoZone provides free battery testing and charging services at the 2399 Piedmont Rd location.