Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cascade Ave. SW in Atlanta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Atlanta, GA or call us at (404) 752-5930.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
701 reviews
5 stars
426
4 stars
109
3 stars
50
2 stars
34
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised individual employees for their helpfulness, many reported rude and unprofessional behavior from staff, leading to a negative overall impression.
Store Environment
Numerous reviews highlighted issues with loitering and an unsafe atmosphere outside the store, which deterred customers from visiting.
Product Quality
Several customers experienced problems with defective parts purchased from the store, leading to frustration and additional costs.
Management Issues
There were complaints about poor management practices, including inadequate staff training and failure to address customer concerns effectively.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific employees who provided excellent service and assistance.
- AWAlex WilliamsNov 16, 20251.0Will never shop here again. Spent almost $200 throughout the day working on an issue. Had one last store run and was in my way, so I called. I just needed one bottle of transmission fluid so that my wife can get to work in the morning. Employee told me that they close at 7:55 so he wouldn’t help me. Funny thing is, all the signs and website say 8:00….? I guess the employee I spoke too runs his own schedule? Never heard of closing a corporate store, practically in a customers face, that spent a lot of money there that day and just needed some help. Never again. I went down the street and advanced auto took great care of me! Go there instead, highly recommend.
- DSDanielle StandiferNov 13, 20255.0Called today 11/13/25 @ 6:20pm. I spoke with Evan briefly & he was so nice. He let me know they were busy & he was helping a customer & someone would be with me in two minutes. Shortly after Tre took over the call & was very helpful & nice as well!! Evan & Tre I just want to thank you both for your customer service skills today!! Keep up the good work guys!!!
- NBnicole burnettNov 6, 20255.0Great customer service they have knowledge of parts and can easily assist you with identifying parts based off descriptions love this auto zone 😀 😄 👍
- APAlyson PierceOct 28, 20255.0I had a great experience in the store today with Evan. He was very helpful in helping me find what I needed and went above and beyond. Thank you Evan!!
- VHV. H.Aug 27, 20251.0I've needed to stop at auto zone once or twice, but of course the one on Cascade I would never stop there. They allow crowds of men and teenagers to hang out there daily. Customers pretty much have to walk thru them. Who ever owns that business needs to clean that parking lot up with strays hanging out all day long. It's unprofessional and an incident waiting to happen if it hasn't already. Someone high up needs to get involved. That Auto Zone is the only one that allows that type of environment on the property where customers stop, it actually stop people from patronizing other businesses on that strip because of Auto Zone environment.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular opening hours for AutoZone Auto Parts at 689 Cascade Ave SW?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Atlanta?
You can find a variety of products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Which auto parts brands are available at the AutoZone on Cascade Ave SW?
This location stocks brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts at 689 Cascade Ave SW?
You can call them at (404) 752-5930 or email customer.service@autozone.com for inquiries.
Is AutoZone located near gas stations or convenience stores in Atlanta?
Yes, AutoZone is conveniently near gas stations and convenience stores like BP and Circle K, making it easy to combine errands around automotive needs.
Are there any automotive repair or car dealership services near AutoZone on Cascade Ave SW?
Nearby, you can find Big Tyme Auto which offers car dealership and automotive repair services, complementing your visit to AutoZone.
What nearby food or drink options are available near AutoZone for a quick snack or meal?
Close to AutoZone, you can visit Church’s Texas Chicken, Checkers at 1449 Donnelly Ave SW, or Grilled Cheese Heaven food truck for fast and casual dining options.
Does AutoZone Auto Parts offer tool rental services at this location?
Yes, AutoZone Auto Parts includes tool rental service among its offerings at this location.
What are the social media channels to follow for updates from AutoZone at Cascade Ave SW?
You can follow AutoZone on Facebook via their page AutoZoneAtlantaGA978 and on Twitter under the handle @autozone.