AutoZone Auto Parts

4.1
708 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cascade Ave. SW in Atlanta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Atlanta, GA or call us at (404) 752-5930.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
689 Cascade Ave SW, Atlanta, GA
30310, United States

Hours

Reviews

4.1
708 reviews
5 stars
431
4 stars
110
3 stars
50
2 stars
34
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and dismissive.

Store Environment

The store's environment is criticized for being unprofessional, with reports of loitering and a lack of cleanliness outside the store.

Product Issues

Customers experienced issues with defective parts and difficulties in utilizing warranties, leading to frustration and dissatisfaction.

Staff Knowledge

Some staff members were noted for their knowledge and helpfulness in assisting customers with their needs, while others were criticized for poor service.
  • AM
    Anthony Mills
    Dec 16, 2025
    1.0
    I bought a part from this store , they recommended a Machanic that works outside of their store to do the work, the Machanic didn’t do a good job on top of that I had a warranty on the part they gave me trouble to swapp it out I had to pay for another part didn’t get to use my warranty
  • JJ
    JAZ JOHNSON
    Dec 14, 2025
    5.0
    VERY FRIENDLY AND HELPFUL.
  • AW
    Alex Williams
    Nov 16, 2025
    1.0
    Will never shop here again. Spent almost $200 throughout the day working on an issue. Had one last store run and was in my way, so I called. I just needed one bottle of transmission fluid so that my wife can get to work in the morning. Employee told me that they close at 7:55 so he wouldn’t help me. Funny thing is, all the signs and website say 8:00….? I guess the employee I spoke too runs his own schedule? Never heard of closing a corporate store, practically in a customers face, that spent a lot of money there that day and just needed some help. Never again. I went down the street and advanced auto took great care of me! Go there instead, highly recommend.
  • DS
    Danielle Standifer
    Nov 13, 2025
    5.0
    Called today 11/13/25 @ 6:20pm. I spoke with Evan briefly & he was so nice. He let me know they were busy & he was helping a customer & someone would be with me in two minutes. Shortly after Tre took over the call & was very helpful & nice as well!! Evan & Tre I just want to thank you both for your customer service skills today!! Keep up the good work guys!!!
  • NB
    nicole burnett
    Nov 6, 2025
    5.0
    Great customer service they have knowledge of parts and can easily assist you with identifying parts based off descriptions love this auto zone 😀 😄 👍

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts at 689 Cascade Ave SW?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts provides both in-store pickup and same-day delivery services for customer convenience.