Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Donald Lee Hollowell NW in Atlanta, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Atlanta, GA or call us at (404) 792-0721.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
737 reviews
5 stars
478
4 stars
115
3 stars
65
2 stars
19
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being helpful and friendly, while others report rude and unprofessional behavior from certain employees.
Staff Knowledge
Several customers highlighted the staff's knowledge and willingness to assist, particularly in diagnosing car issues and providing solutions.
Store Cleanliness
The store is generally noted for being clean, with some customers specifically mentioning the cleanliness of the bathrooms.
Inconsistent Experiences
Customers reported varying experiences, with some having excellent service while others faced significant issues, leading to frustration and dissatisfaction.
Management Issues
There are concerns regarding management, with some customers expressing dissatisfaction with how certain managers handle customer interactions.
- WWWill Weemer1 day ago5.0You really do get what you need here, I got headlight bulbs and more
- SWStacy Walker4 days ago5.0I visited AutoZone last night and witnessed a customer a guy being rude to one of the employees she was helping the guy through all of his rudeness and she still kept calm and I don’t see how she did it because I probably would’ve went off on him so this review is not about the rude guy, but it’s to acknowledge Crystal and her exceptional customer service because I know the job is hard having to deal with unruly people, however she needs to keep up the good work and you guys need to thank her for caring about the customers. you have great customer service Crystal. I see great things in your future.😃
- BBBam BrownNov 8, 20251.011/8/25 08:38am. No one is here both doors are locked. Smh. Unprofessional and inconvenient to customers.
- DSDianna SmithNov 1, 20252.0Purchased a car cover a month ago just opened it because of personal reasons, the car cover to small I’m in the system so when I asked if I could return it the lady was chewing in my ear and said not without a receipt well I have no receipt from a month ago. Why couldn’t she look in the system and assist me with a return and get a new one. Customer Service is terrible she couldn’t stop smacking and chewing in my ear More training needed.
- BHBreanna HodgesOct 19, 20251.0I came to autozone in distress because my car battery died and I needed a new one. When I arrived I was met with a nasty attitude by Crystal Barnes. She was not helpful and had terrible customer service. She didn’t seem like she wanted to be working and was on her phone the entire interaction. However, Chavez was able to help me with my car and battery and he was very nice.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts located at 1598 Donald Lee Hollowell NW?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:30 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone Auto Parts provides in-store pickup, same-day delivery, and curbside pickup options for customer convenience.
What types of products does AutoZone Auto Parts sell?
They offer auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and brands like Duralast, Edelbrock, Bosch, and more.
What is the contact information for AutoZone Auto Parts on Donald Lee Hollowell NW?
You can reach them by phone at (404) 792-0721 or email at customer.service@autozone.com.
Where is AutoZone Auto Parts located in Atlanta?
It is located at 1598 Donald Lee Hollowell NW, Atlanta, GA 30318, USA.
Can customers visit AutoZone Auto Parts' website for more information or online shopping?
Yes, their website is https://www.autozone.com/locations/ga/atlanta/1598-donald-lee-hollowell-nw.html where you can shop online or learn more.
What other nearby automotive stores are close to AutoZone Auto Parts on Donald Lee Hollowell NW?
There is another AutoZone nearby, as well as automotive repair shops like Jesse Jones Automotive Service Center Memorial Page where customers can get professional repair services.
Are there convenient transportation options near AutoZone Auto Parts to help customers get there?
Yes, Donald L Hollowell Parkway is nearby, providing easy transportation access for customers visiting the store.
What are some nearby places where customers can relax or eat before or after visiting AutoZone Auto Parts?
Nearby you can find Luv at Grove Park lounge and coffee shop, Bankhead Seafood restaurant, and A Town Wings fast food restaurant for dining and relaxation.
Are there local community or school facilities near AutoZone Auto Parts in Atlanta?
Yes, there are several elementary schools such as Woodson Elementary School and Grove Park Elementary nearby, as well as community centers like Pawkids and Grove Park Foundation.