Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2025 Donald Lee Hollowell Pkwy NW in Atlanta offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Advance Auto Parts
2025 Donald Lee Hollowell Pkwy NW, Atlanta, GA
30318, United States
Hours
Reviews
4.2
269 reviews
5 stars
167
4 stars
38
3 stars
39
2 stars
11
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Tamara, Kimberly, and DaJohn for their exceptional service.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, although some expressed disappointment with pricing compared to competitors.
Management
Positive feedback was given regarding the new General Manager, who has improved the store's structure and customer service atmosphere.
Mixed Experiences
While many reviews were positive, there were also complaints about rude staff and issues with returns, indicating inconsistency in customer experiences.
- WPWanda PetersDec 23, 20251.0Very rude young boy at the location on Donald Lee Hollowell Parkway. The Holy Spirit told me to not stop here, but I ignored him & here we are with the refusal to accept the return of a oil filter that was not needed. I will go to the ones I purchased it from on Jonesboro Road & get the proper respect that a customer that has been doing trade for years should get.
- ADAudrianna DouglasNov 9, 20255.0I had an exceptional in-store pickup experience at Advance Auto Parts thanks to Kimberly and DaJohn. From the moment I walked in, they were knowledgeable, courteous, and truly professional. My order was ready right away, and they took the extra step to verify that I had the correct part for my vehicle—something I really appreciated. What stood out most was how well they embodied the core values of Advance Auto Parts: Service – They didn’t just hand me my order; they asked questions, offered guidance, and made sure I had everything I needed. Expertise – Their product knowledge was impressive. They confidently explained the part and gave tips for installation, which saved me time and frustration later. Teamwork – Kimberly and DaJohn worked together seamlessly, supporting each other to keep the line moving and still give every customer individual attention. Respect & Care – They treated me like a valued customer, not just a transaction. Their tone, patience, and friendliness made the experience stress-free and pleasant. Going the Extra Mile – Before I left, they checked for promotions and confirmed my rewards account so I didn’t miss out on savings. Because of their outstanding customer service, this location has earned my loyalty. Kimberly and DaJohn are true assets to the company, and I hope their excellent work is recognized. Highly recommend this store and these two team members!
- JDJamaal DentOct 30, 20255.0Kimberly is the perfect example of excellent customer service!! I normally go through a lot beaker back-and-forth at auto parts stores. However, Ms, Kimberly did an amazing job at assisted me and she even changed the battery hahaha!! Yay Advance Auto Parts!
- AMAlexis MyersOct 27, 20255.0Nigel was so helpful and nice !! Thank you for great service . The other gentleman was very helpful as well !!
- YIYou Sent ItSep 19, 20255.0I am so impressed with the new General Manager !!! I think his name is Brandon maybe Brian. You can tell he is what this location needed. So much structure now!!!!! The store looks more appealing and you can tell he has the associates under control! Previously it was horrible! KEEP HIM! TAKE GOOD CARE OF HIM! It’s hard to find workers like him so do not let him slip away! I had to come and make this review because his customer service and ambassadorship is outstanding! I witness him handle a difficult customer that was yelling and irate but she left calm and laughing with him once he finished! Wheew! You GO BRANDON!!!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts at 2025 Donald Lee Hollowell Pkwy NW offer?
Advance Auto Parts offers automotive aftermarket products, free battery testing and installation with purchase, engine code scanning, starter and alternator testing, and battery and oil recycling.
Can Advance Auto Parts install my car battery?
Yes, Advance Auto Parts will install your battery for free with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used motor oil and batteries?
Yes, they will recycle your used motor oil and batteries at no extra cost. Exclusions may apply.
What are the store hours for Advance Auto Parts at this location?
The store is open Monday through Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 7:30 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup service.
What payment options are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there wheelchair accessible entrances and parking at this location?
Yes, the store has wheelchair accessible entrances and free wheelchair accessible parking.
Is there a UPS Access Point near Advance Auto Parts?
Yes, a UPS Access Point location is nearby, which customers can use for convenient shipping and courier services before or after visiting Advance Auto Parts.
What nearby dining options are convenient to Advance Auto Parts?
Nearby restaurants such as Mr. Pig's Smokehouse, J.R. Crickets, and Cafe 1226 offer great dining options where customers can enjoy a meal before or after shopping at Advance Auto Parts.
Are there services like car rental or gas stations close to Advance Auto Parts?
Yes, Atlanta Car Rental and a BP gas station are near Advance Auto Parts, making it convenient for customers needing vehicle rentals or fuel.