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Advance Auto Parts

4.2
(343 reviews)

Business Details

2171 Cheshire Bridge Rd NE, Atlanta, GA
30324, United States
(404) 220-9670

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2171 Cheshire Bridge Rd NE in Atlanta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2171 Cheshire Bridge Rd NE, Atlanta, GA
30324, United States

Hours

Reviews

4.2
343 reviews
5 stars
220
4 stars
58
3 stars
24
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for rudeness and lack of assistance.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance and advice, particularly in battery-related issues.

Store Experience

The store environment is generally described as clean and well-stocked, but some customers reported issues with staff availability and service speed.

Policy Issues

Several reviews highlighted dissatisfaction with store policies, particularly regarding warranty fulfillment and return processes.
  • KM
    Kristin McIntosh
    Jan 30, 2026
    1.0
    Very disappointed with the customer service at AutoZone store #7808. I went in simply seeking assistance with identifying the correct battery for my car key fob. Instead of helping, the attendant told me to “go on YouTube and figure it out.” I explained that I had just purchased two batteries from AutoZone and asked if she could check the system to see what type they were. She asked which location, and when I explained it was another AutoZone, she flatly said she couldn’t help and suggested I “go back to that location,” with a snarky tone. I wasn’t asking for anything unreasonable just basic assistance and customer service. Being dismissed and redirected elsewhere without any effort to help was frustrating and unprofessional. I expected better from AutoZone.
  • HH
    Haley Haltiwanger
    Jan 8, 2026
    5.0
    Sadiq helped us figure out if we needed a new battery by testing it and he even installed the new battery for us and helped fix another part that I didn’t even know was broken. He saved the day and we are so grateful! This place has amazing customer service, and people who really know what they are doing, especially Sadiq!
  • BW
    Brett Walker
    Jan 7, 2026
    5.0
    Oh my goodness Tasha is so helpful, so kind, so wise! I wish I had another car problem just to get helped by her again. Ok not really but almost!
  • FD
    FERUN DARIAN
    Dec 6, 2025
    5.0
    Great service and knowledgeable staff.
  • AA
    Aws Alattar
    Dec 4, 2025
    5.0
    Good people and prices

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*

Brand Certified Facts from Advance Auto Parts

Advance Auto Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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