Advance Auto Parts

4.1
483 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1190 Memorial Dr SE in Atlanta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1190 Memorial Dr SE, Atlanta, GA
30316, United States

Hours

Reviews

4.1
483 reviews
5 stars
275
4 stars
93
3 stars
43
2 stars
24
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individuals like Jon and Sadi for their exceptional service.

Product Availability

Customers frequently noted that the store had a good selection of products, including batteries and other auto parts, often at competitive prices.

Return Policy Issues

Several reviews mentioned frustrations with the store's return policy, particularly regarding electronic items and the condition of packaging.

Store Conditions

Multiple customers expressed dissatisfaction with the store's cleanliness and air conditioning, describing it as uncomfortably hot.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service experiences, indicating inconsistency in service quality.
  • JB
    James Butler
    Oct 26, 2025
    5.0
    My go-to neighborhood Auto parts store. Staff is helpful and offer cost saving suggestions when I've been working on my own car repairs. Will always go to them first over other stores plus its in walking distance to my home.
  • LD
    Laura Diaz
    Oct 21, 2025
    5.0
    Had a positive experience purchasing a car battery here. Phete helped my mother and I to install it and answered all our questions.
  • NS
    Nathan Skinner
    Sep 30, 2025
    1.0
    I had a horrible experience dealing with Advance Auto Parts. I came here yesterday to purchase an OBD2 scanner with live data reading, which they keep behind the counter. It was $70 which is a bit steep, but I wanted it then and there so didn't mind paying extra. I didn't get a chance to inspect the box because it was kept behind the counter, so upon returning home I looked and saw that the OBD2 scanner I had purchased did not feature live scanning. I promptly returned about half an hour after purchasing the scanner, and the man there informed me that he could not approve a return without a manager present. He told me to come back the next day, today, when the manger would be there, and I could return it. This morning, I came back to return the item, and the manager told me that I could not return it because they didn't do returns on "those". I informed him why I was returning it, that it didn't do what I thought it did, that it hadn't been used, what the man the previous day had told me, but he refused to return it due to "company policy". Ok, I said, so I left and phoned Advance's customer service line. The man on the phone told me that they didn't do returns on electronic items. I told him all that had happened, and he actually suggested that I try to go to another Advance Auto Parts to return it because he couldn't do anything. He told me that it was my fault for not looking at the box before purchasing it, which I couldn't really do given that they keep them behind the counter. I can't believe he would actually suggest that I try to go return it at a different Advance after telling me that there's nothing he could do and about the company's slimy return policy. I feel scammed by this company and I will never be giving them my business again. Do yourself a favor and go to a privately owned company or just get your stuff on the internet instead of this shady company. What does a giant corporation like Advance Auto Parts gain by treating me this way and practically stealing my money?
  • DW
    Debbie Weeks
    Sep 2, 2025
    5.0
    Love Advanced Auto! They are always so helpful! I appreciate you all very much
  • JW
    Joe Wasicek
    Aug 2, 2025
    5.0
    Phet was so helpful getting the parts we needed!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*