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United Towing

4.4
(442 reviews)

Business Details

1160 Tidwell Rd, Alpharetta, GA
30004, United States
(770) 415-2042
https://www.towingservicealpharettaga.com

About

Towing Service StationTowing Equipment Provider
United Towing is proud to be your family-owned and -operated towing service in Alpharetta, GA. We have a dedication to providing fair prices, honest service, and excellent customer satisfaction. We offer a wide range of towing services, from heavy-duty towing to vehicle recoveries. Our fleet has 21 different tow trucks of varying sizes and purposes. In addition to our unrivaled towing services, we also offer RV and boat storage in a secure, video-monitored lot. We periodically also have an impound auction for vehicles that have not been claimed. We are law enforcement's number one choice for a towing company in the area, so you know that you are choosing the best when you call us. Visit or contact us today; our towing service is open 24/7!

Details

  • Wheelchair accessible entranceAvailable

Location

United Towing
1160 Tidwell Rd, Alpharetta, GA
30004, United States

Hours

Reviews

4.4
442 reviews
5 stars
346
4 stars
34
3 stars
8
2 stars
2
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism, friendliness, and helpfulness of the drivers and dispatch staff, although some reported rude interactions with specific employees.

Response Time

Numerous reviews highlighted the quick response times, with many drivers arriving within 15-30 minutes.

Service Quality

Overall, customers expressed satisfaction with the towing service, noting efficiency and care in handling vehicles, though there were isolated complaints about damage and unprofessional behavior.

Pricing

While many found the pricing reasonable and competitive, some customers felt that charges were excessive for certain services.
  • IA
    Israa A
    5 days ago
    5.0
    I had a great experience with United Towing! Teddie was very helpful, kind, and professional. He made the whole process smooth and stress-free. He was practical, efficient, and very fast. I truly appreciate his excellent customer service and would definitely recommend United Towing to anyone who needs reliable towing assistance☺️
  • LM
    Lynn Marks
    Feb 17, 2026
    5.0
    Great people you could ask for no one better when I need of a tow.
  • WG
    W Henry Goldmon
    Feb 6, 2026
    5.0
    Simply the best towing experience that I've ever had. Shawn showed up in 20 minutes and was professional and friendly and knew exactly what needed to be done. He took my truck to my regular repair shop and had it unloaded before I finished authorizing the repair. I highly recommend Shawn and United Towing to anyone in need of fast friendly towing services.
  • ME
    Mackenzie Evans
    Feb 5, 2026
    5.0
    I will forever recommend United Towing to anyone in need of a towing service! My tire blew out this morning on 400 SB during rush-hour traffic, and I called United Towing in a complete panic. Traffic was insane, and other drivers were incredibly inconsiderate. Alex, the driver, came to the rescue in less than 15 minutes! He was polite, responsive, and immediately understood that I was on the edge of a meltdown. He helped me safely out of my car, opened the truck door for me, and let me sit in the truck while my car was being loaded. The ride home was smooth and comfortable, and conversation was genuine. Overall, I highly recommend United Towing and will absolutely use their services again. Huge thank you to United Towing, Alex the drive & their customer support team!!!
  • LM
    L McClanahan
    Jan 26, 2026
    5.0
    I was very happy with the service, plus the friendliness and professionalism of the tow truck driver. I had called another tow company that was recommended by the repair shop I was having my car towed to and received a voicemail and no callback. So I asked for a recommendation from a car dealership where I work and was told they always use United Towing. The phone was answered by an actual person, and they could pick up my car the same day. The truck arrived quickly (with a call when on the way), and the driver was extremely friendly and professional. He let me ride in the truck to the repair shop where my car was taken to, and we had a very nice conversation on the way. My receipt looks like his name is "Tommy."

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