United Towing

4.4
434 reviews

About

Towing Service StationTowing Equipment Provider
United Towing is proud to be your family-owned and -operated towing service in Alpharetta, GA. We have a dedication to providing fair prices, honest service, and excellent customer satisfaction. We offer a wide range of towing services, from heavy-duty towing to vehicle recoveries. Our fleet has 21 different tow trucks of varying sizes and purposes. In addition to our unrivaled towing services, we also offer RV and boat storage in a secure, video-monitored lot. We periodically also have an impound auction for vehicles that have not been claimed. We are law enforcement's number one choice for a towing company in the area, so you know that you are choosing the best when you call us. Visit or contact us today; our towing service is open 24/7!

Details

  • Wheelchair accessible entranceAvailable

Location

United Towing
1160 Tidwell Rd, Alpharetta, GA
30004, United States

Hours

Reviews

4.4
434 reviews
5 stars
339
4 stars
34
3 stars
8
2 stars
2
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the kindness and professionalism of drivers, others reported rude interactions with office staff.

Response Time

Many customers appreciated the quick response times, with several noting that drivers arrived promptly after calling for assistance.

Professionalism

Several reviews highlighted the professionalism and expertise of the drivers, particularly in challenging towing situations.

Pricing

Customers found the pricing to be fair and competitive, with some expressing surprise at the affordability compared to other companies.

Safety Concerns

There were reports of reckless driving by some drivers, raising safety concerns among customers.
  • DB
    David Berry
    Nov 6, 2025
    1.0
    I get that my car got towed because I messed up but how are you not gonna drive my car to me and just vaguely tell me “It’s to the right”. Also when I finally found the thing a tow truck blocked the way out even though they saw me walk in the yard!!!!! So because of this I had to go all the way around the yard to get out.
  • MK
    Michael Kopanski
    Nov 3, 2025
    5.0
    We hired Adam for an unconventional job and he was amazing, talented, and very helpful. Cannot go wrong booking UT.
  • TW
    Tricia Williams
    Oct 17, 2025
    1.0
    On October 9,2025 my husband needed some tow assistance to get in out of the ditch on an inclined dirt road.He called United Towing. They came out in a timely matter but that was just the beginning of my problems. The tow truck driver attached his chains to my husband’s tire rod on his semi. He told my husband to turn his wheel and he could not. So,the driver attached his chains to another part of the truck. Which so happened to be the tire rod. When he got home he noticed his front driver tire was damaged. We just purchased this tire 3 weeks ago. When we went to the tire shop to get tire replaced. He was informed that the tire rod was bent and this is what caused the damage to tire. He called this company to inform them of what he was told. He spoke to a woman and explained to her what he was just told by the tire technician. She advised us that she would get with the owner. I sent this company an email with pictures. I asked them how we could make this right. Well,it’s been over a week with no response. No phone call,no email or anything concerning this matter. I will be reporting this company to the BBB(Better Business Bureau). Because this is bad business and I DO NOT RECOMMEND THIS COMPANY TO ANYONE. They damage your lively hood and take no responsibility for what they did. I have been down for a week making no income to support my family. The old saying goes. If your tires ain’t turning you ain’t earning. I had to get my truck fixed out of my own pocket. An expense we CANNOT afford. My wife is sickly and recently had her leg amputated so I am the ONLY bread maker. This damage came at the wrong time. Between the towing fee,replaced tire rod and labor plus a new tire. I spent over $2000.00. Money I did NOT have since I am just getting back to work after 2 months of staying home with my wife. Good luck with your business!!!!
  • SC
    Sue Coleman
    Sep 18, 2025
    5.0
    Yesterday my car broke down in the middle of Jones Bridge Rd & I greatly appreciate being referring to United Towing! The office staff of United Towing were kind & understanding & helped me stay calm. Adam arrived in a timely fashion (in his nice, clean, & smooth running truck!), & within minutes he delivered me & my car to CBA. Today the car needed to be towed for warranty work &, once again, the office staff at United Towing were efficient, kind, & made sure to be contact me so I could with my car while it towed. Adam arrived right on time. An awesome driver with mad skills, I was very impressed with how he manuevered through the Rick Case lot! Well done United Towing!
  • PL
    Peter Lam
    Aug 29, 2025
    5.0
    Fred was absolutely amazing! The company got a tow out so quick after I call to have my car brought to the mechanics shop after (what I assume) the alternator died and car was just stuck at an Autozone parking lot. We lucked out cause Fred happened to already he close and made it 15 minutes after I called. He was incredible, very friendly, and worked real hard to get us all hooked up and hauled over. Pricing was VERY affordable, I was very shocked when we told me the total was as low as it winded up being compared to other quotes I got as I was calling around. HIGHLY recommend this towing company if you're ever in need of one! Thank you for everything, Fred!!!! You made my day!

Frequently Asked Questions About United Towing

What services does United Towing in Alpharetta, GA provide?

United Towing offers light, medium, and heavy duty towing, vehicle recovery, jumpstarts, tire changes, lock outs, private impounds, RV and boat storage, and impound auctions.

Is United Towing available 24/7 for emergency towing services?

Yes, United Towing provides 24/7 towing service, ready to assist you anytime.