Enterprise Rent-A-Car

Reviews

• KS

  K S

  4 days ago
  1.0
  They cost more charge a higher deposit you are better off going to Avis they're cheaper and their deposit is not as high
• MJ

  Mark Jennings

  Feb 17, 2026
  5.0
  I rent all the time from them for work! And the service is always the best, and the cars are always clean and ready!
• ES

  Eri Stanley

  Dec 23, 2025
  1.0
  Renter beware!!! Last spring we reserved an intermediate SUV for pickup at this location in Alpharetta. Upon arrival they tried to pawn off a Mazda MX-30 (a subcompact) as our reserved intermediate SUV and at the same rate because they didn't have our reserved intermediate SUV available. There was no advance notice of this before arrival. A subcompact wasn't going to work for us. We were going to cancel the reservation. That's when they came up with the only SUV on the lot. It hadn't been inspected or cleaned yet. Since there weren't any other SUV's and now we were falling behind on getting on the road to travel we agreed and paid more. Which in itself feels like a whole bait and switch. It gets worse. That day, the first day of our travels we noticed odd sensor behavior and by our return of the SUV the sensor issues were obvious. We reported them and immediately recieved a discount. However, weeks later the story takes a horrible twist and Enterprise claims we are at fault. That the sensor issues on this SUV with Maryland plates was due to rodent damage. I can only assume that rather than take responsibility at this location, to resolve this with the location that had the vehicle prior, or previous renter it was decided to go after us. We requested evidence to include photos and prior maintenance records, to no avail. We requested to file a dispute. They said it was recorded and we would hear back from that department. We did not. Instead they filed with our insurance. It seems as though the insurance has paid. We didn't receive a debt release letter or any remainder billing. Then, recently we recieve a notice from TSI collections regarding $500 on behalf of Enterprise Rent A Car. This location and company has been a nightmare and are unscrupulous! And the irony of this, is that we have quarterly inspections by a wildlife and pest control company, and have for years, and we have clear records for rodents... records on hand!
• JF

  Jasmine Fishburn

  Dec 22, 2025
  5.0
  I have to say this is my number 1 rental place. Jackson has gone above and beyond for me time and time again. If he couldn't do something he explained the situations. I dont see myself using any other rental place.
• DS

  Dushyant Sarvaiya

  Dec 19, 2025
  5.0
  Alex thank you

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