Butler Tires and Wheels

4.7
640 reviews

About

Tire ShopAuto Repair ShopBrake ShopCar Battery StoreAuto Spring ShopAuto Air Conditioning ServiceAuto MaintenanceAuto Glass ShopAuto Window Tinting Service

Location

Butler Tires and Wheels
11750 Jones Bridge Road, Alpharetta, GA
30005, United States

Hours

Reviews

4.7
640 reviews
5 stars
566
4 stars
18
3 stars
15
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, friendliness, and willingness to help, particularly highlighting individuals like Michael, Brett, and Courtney.

Quality of Work

Overall, customers reported high satisfaction with the quality of tire installations, alignments, and repairs, often noting attention to detail and thoroughness.

Timeliness

While many reviews mentioned quick service, some customers expressed frustration with longer wait times and lack of communication during busy periods.

Pricing

Feedback on pricing was mixed; while some found prices fair and competitive, others felt certain services were overpriced compared to competitors.

Product Knowledge

Several reviews highlighted the staff's expertise in tire and vehicle needs, with many customers feeling confident in the recommendations provided.
  • OO
    Oopsaa Oopsaa
    6 days ago
    5.0
    My experience with Brett at Butler Tire Shop exceeded my expectations, and the service was fast and reliable.
  • AM
    Austin Mosely
    Dec 30, 2025
    5.0
    Michael at Butler Tires is outstanding. He’s helped me with tire setups for both my Porsche and my Corvette, and every recommendation he’s made has been spot on. He takes the time to explain options, considers seasonal and weather conditions, and makes sure the tires actually fit how the car is driven — not just what’s most expensive or easiest to sell. It’s clear he knows performance vehicles and cares about safety and long-term reliability. The service has always been straightforward, honest, and professional. If you want someone who actually knows what they’re doing and won’t steer you wrong, ask for Michael at Butler Tires. Highly recommended.
  • KS
    Kevin Smith
    Dec 19, 2025
    4.0
    Friendly service. Took longer than expected, but not too bad given its Christmas time and there didn't seem to be more than a couple mechanics working. This is our second set of tires from them. The last ones lasted right at 30.000 miles and were a good deal.
  • AT
    Arielle Terry
    Dec 4, 2025
    5.0
    I had an excellent experience at this tire shop. From the moment I arrived, the staff member ( Brett) was professional, knowledgeable, and upfront about everything. They diagnosed the issue with my tires quickly and explained my options without any pressure. The technicians worked efficiently, and I could tell they really knew what they were doing. What impressed me most was their attention to detail—they checked my alignment, balanced all four tires, and made sure everything was safe before handing the car back. The waiting area was clean, and the service was completed sooner than expected. My car rides smoother than it has in months. Overall, fair prices, honest recommendations, and high-quality work. I’ll definitely be coming back for any future maintenance or tire needs.
  • CW
    Charles Wilson
    Nov 28, 2025
    5.0
    From the quality of work to the customer service, this Butler service location has always been top notch. I just left there today and the salesperson, Michael Cipko, went above and beyond to make sure my car was serviced correctly.

Frequently Asked Questions About Butler Tires and Wheels

Do I need an alignment?

During your vehicle's life, potholes are hit, sharp turns are taken, and brakes are slammed all of which cause your components to wear down and your wheels to shift which can pull your car in one direction. This is natural wear and tear, and it can accelerate tire damage. An alignment will return the angles of your vehicle's wheels to the manufacturer's specifications. Follow the manufacturer’s recommendations noted in your owner’s manual. As a general rule, have your vehicle’s alignment checked every 6,000 miles or at least twice a year. Have your vehicle checked if you notice excessive or uneven tire wear, steering wheel pulls to the side, feeling of looseness or wandering, your steering wheel is not centered when car is moving straight ahead, it’s been 6,000 miles since your last alignment check, or you notice a drop in fuel economy.

How do I get a free alignment?

At Tire Discounters, when you purchase any 4-tires with our standard installation, you get a free alignment. The alignment is a $129.99 value and comes with a 12-month warranty.