Many customers praised the staff for their professionalism, friendliness, and willingness to help, particularly highlighting individuals like Michael, Brett, and Courtney.
Quality of Work
Overall, customers reported high satisfaction with the quality of tire installations, alignments, and repairs, often noting attention to detail and thoroughness.
Timeliness
While many reviews mentioned quick service, some customers expressed frustration with longer wait times and lack of communication during busy periods.
Pricing
Feedback on pricing was mixed; while some found prices fair and competitive, others felt certain services were overpriced compared to competitors.
Product Knowledge
Several reviews highlighted the staff's expertise in tire and vehicle needs, with many customers feeling confident in the recommendations provided.
OO
Oopsaa Oopsaa
6 days ago
5.0
My experience with Brett at Butler Tire Shop exceeded my expectations, and the service was fast and reliable.
AM
Austin Mosely
Dec 30, 2025
5.0
Michael at Butler Tires is outstanding. He’s helped me with tire setups for both my Porsche and my Corvette, and every recommendation he’s made has been spot on. He takes the time to explain options, considers seasonal and weather conditions, and makes sure the tires actually fit how the car is driven — not just what’s most expensive or easiest to sell. It’s clear he knows performance vehicles and cares about safety and long-term reliability. The service has always been straightforward, honest, and professional. If you want someone who actually knows what they’re doing and won’t steer you wrong, ask for Michael at Butler Tires. Highly recommended.
KS
Kevin Smith
Dec 19, 2025
4.0
Friendly service. Took longer than expected, but not too bad given its Christmas time and there didn't seem to be more than a couple mechanics working. This is our second set of tires from them. The last ones lasted right at 30.000 miles and were a good deal.
AT
Arielle Terry
Dec 4, 2025
5.0
I had an excellent experience at this tire shop. From the moment I arrived, the staff member ( Brett) was professional, knowledgeable, and upfront about everything. They diagnosed the issue with my tires quickly and explained my options without any pressure. The technicians worked efficiently, and I could tell they really knew what they were doing.
What impressed me most was their attention to detail—they checked my alignment, balanced all four tires, and made sure everything was safe before handing the car back. The waiting area was clean, and the service was completed sooner than expected. My car rides smoother than it has in months.
Overall, fair prices, honest recommendations, and high-quality work. I’ll definitely be coming back for any future maintenance or tire needs.
CW
Charles Wilson
Nov 28, 2025
5.0
From the quality of work to the customer service, this Butler service location has always been top notch. I just left there today and the salesperson, Michael Cipko, went above and beyond to make sure my car was serviced correctly.
Frequently Asked Questions About Butler Tires and Wheels
Do I need an alignment?
During your vehicle's life, potholes are hit, sharp turns are taken, and brakes are slammed all of which cause your components to wear down and your wheels to shift which can pull your car in one direction. This is natural wear and tear, and it can accelerate tire damage. An alignment will return the angles of your vehicle's wheels to the manufacturer's specifications.
Follow the manufacturer’s recommendations noted in your owner’s manual. As a general rule, have your vehicle’s alignment checked every 6,000 miles or at least twice a year.
Have your vehicle checked if you notice excessive or uneven tire wear, steering wheel pulls to the side, feeling of looseness or wandering, your steering wheel is not centered when car is moving straight ahead, it’s been 6,000 miles since your last alignment check, or you notice a drop in fuel economy.
How do I get a free alignment?
At Tire Discounters, when you purchase any 4-tires with our standard installation, you get a free alignment. The alignment is a $129.99 value and comes with a 12-month warranty.
How much is an alignment at Tire Discounters?
At Tire Discounters, a standard alignment for residential customers is $129.99 and comes with a 1-year warranty! For multi-year alignment policies, you can have as many alignments as you need within the specified time period. If you buy 4 tires with our standard installation, the alignment is free.
What’s included in the Tire Discounters Standard Installation?
Our Standard Installation is designed to make your tires last longer. It includes mounting and balancing, lifetime rotation, lifetime balancing, lifetime tire pressure adjustments, and free tire repair. And only at Tire Discounters, the home of free alignment, do you get a free alignment when you buy 4 tires with our standard installation.
How often should you get your tires rotated?
Most tire manufacturers recommend you get your tires rotated every 5,000 miles to ensure even tread wear that extends tire life.
Can I finance my tires or automotive service at Tire Discounters?
Tire Discounters offers financing through Synchrony Bank. The Tire Discounters credit card provides you with convenient and flexible ways to finance your auto care needs.
Does Tire Discounters offer Road Hazard?
Yes, Tire Discounters offers Road Hazard. We call it the Worry Free Guarantee. No matter where you are in the country, if you hit something and your tire is damaged as a result, we’ll fix or replace it. With the Tire Discounters Nationwide Worry Free Guarantee, we’ll be a phone call away no matter where the road takes you!
The Tire Discounters Nationwide Worry Free Guarantee is a limited tire protection plan. It covers your tires from the time of purchase to 3/32" tread, up to 36 months. It can be yours for just 18% of the retail price of each tire or a minimum of $24.99 per tire. Then, you’re covered nationwide.
The Tire Discounters Nationwide Worry Free Guarantee offers tire replacement up to the original cost of the tire down to 3/32" tread, or 36 months. You’ll still need to cover the installation, but the tire is completely covered. Plus, 24-Hour Roadside Assistance Benefit is included for the first 12 months at no additional cost.
Exclusions and Limitations to the Tire Discounters Nationwide Worry Free Guarantee: Vehicles not eligible for Worry Free Guarantee include Commercial Vehicles, Trailers, Vehicles with a load rating capacity over 1 ton and Farm or Agricultural Vehicles. The Guarantee is not available for tires mounted on rims larger than 22” or with an aspect ratio less than 40, or on specialty tires used for sport performance. The coverage of the Guarantee also excludes damage from off-road use, collision, fire, vandalism, abuse, neglect or Manufacturer’s defects. The Tire Discounters Nationwide Worry Free Guarantee is not transferrable.
Nationwide Warranty Center 1-855-429-2788.
If you need additional assistance, you may contact our CUSTOMER SERVICE DEPARTMENT at 1-888-937-8473, Option 1 or email.
Do I need an appointment at Tire Discounters?
Appointments are never required but always recommended.
Which brands of tires does Tires Discounters carry?
We carry all major brands such as BFG, Continental, Cooper, General, Kenda, Michelin, Nexen, Pirelli, and Toyo as well as many more.
Does Tire Discounters offer tire repair? How much is it?
Yes! Our tire repair is a vulcanized patch, best in the industry. It is only $24.99, We dismount the tire, patch it from the inside, remount the tire, and balance it. If you bought your tire from us with the standard installation, tire repair is no-charge. Lifetime tire repair came with the installation.
Do I need an alignment for my vehicle?
You may need an alignment if you notice uneven tire wear, your steering wheel pulls to one side, or it's been 6,000 miles since your last check. Alignments return your wheels to the manufacturer’s specifications to prevent accelerated tire damage.
How can I get a free alignment at Butler Tires and Wheels?
When you purchase any 4 tires with our standard installation at Butler Tires and Wheels, you receive a free alignment valued at $129.99, which also comes with a 12-month warranty.
What is the cost of a standard alignment at Butler Tires and Wheels?
A standard alignment costs $129.99 for residential customers and includes a 1-year warranty. Buying 4 tires with standard installation gives you a free alignment.
What services are included in the standard tire installation?
Standard Installation includes mounting and balancing, lifetime tire rotation, lifetime balancing, lifetime tire pressure adjustments, free tire repair, and a free alignment with purchase of 4 tires.
How often should I have my tires rotated?
Most manufacturers recommend rotating your tires every 5,000 miles to ensure even tread wear and extend tire life.
Does Butler Tires and Wheels offer financing options?
Yes, financing is available through Synchrony Bank with the Tire Discounters credit card, providing flexible ways to finance your auto care needs.
Is tire repair available and what is the cost?
Butler Tires and Wheels offers a vulcanized patch tire repair for $24.99. It involves dismounting, patching inside, remounting, and balancing. It is free if you purchased tires with the standard installation.
Are appointments required at Butler Tires and Wheels?
Appointments are never required but are always recommended to better serve you.
What are the operating hours for Butler Tires and Wheels?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays and major holidays.
What nearby places can I visit when I come to Butler Tires and Wheels in Alpharetta?
Nearby, you can visit landmarks like Lavender Hair Salon for a beauty treatment, Board & Brush for creative sign-making, and several restaurants such as Belen de la Cruz Empanadas & Pastries and Pizzeria da Michi. These spots offer great opportunities to relax or grab a bite before or after your visit.