Advance Auto Parts

4.3
179 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5596 Atlanta Hwy in Alpharetta offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5596 Atlanta Hwy, Alpharetta, GA
30004, United States

Hours

Reviews

4.3
178 reviews
5 stars
116
4 stars
34
3 stars
12
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Isaac, TJ, and Princess, highlighting their willingness to assist and provide solutions.

Mixed Experiences

While some customers had positive interactions, others reported rude or unhelpful behavior from certain employees, leading to frustration.

Product Issues

Several reviews mentioned problems with battery diagnostics and warranty claims, indicating dissatisfaction with product reliability and service.

Store Environment

Customers appreciated the cleanliness of the store and the helpfulness of staff, although some noted issues with the parking lot conditions.

Pricing Concerns

Some customers found prices to be high, particularly for common items, while others appreciated discounts and promotions.
  • SF
    Scott Funk
    Nov 13, 2025
    5.0
    Allison is the best!! She goes WAY above and beyond to please customers.
  • JJ
    J Frankie (J-frankie)
    Nov 6, 2025
    1.0
    Beyond angry! My daughter’s car wouldn’t start at college when she was on her way to come home. Thankfully she had her battery charger because her parking lot is off campus in a small lot that is not populated. The next morning while home she took it to Advance Auto Parts on Atlanta Hwy in Alpharetta Hwy, they tested it, said it was “ok”. Fast forward 2 weeks and again, her car won’t start. This time it’s dark outside and my daughter is all alone. I can’t wait to go to O’Reilly tomorrow morning for her new battery, and every time after.
  • SK
    Steven Kaufman
    Oct 12, 2025
    5.0
    Isaac was extremely helpful and knowledgeable. Either had the parts I needed or helped me order the correct parts. Then assisted me in fixing the problem I was having on my vehicle.
  • FP
    franciely de paula
    Oct 5, 2025
    5.0
    Last week I was Attended with a problem in my car battery, the very helpful guy helped me solve it and I am very satisfied. The boy,s name is Isaac.
  • MB
    Michael Baughan
    Sep 7, 2025
    5.0
    Isaac was great very helpful and very compassionate to my needs thank you so much Isaac you the best

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*