Many customers praised the staff for their professionalism, kindness, and willingness to go above and beyond to assist.
Service Delays
Several reviews highlighted long wait times and issues with honoring appointment times, leading to customer frustration.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that services were overpriced or that they were upsold unnecessary repairs.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior and poor service in certain instances.
RH
Robert Horowitz
Dec 17, 2025
5.0
Reasonably priced for full synthetic oil change. Professional
CR
Corey Robinson
Dec 16, 2025
5.0
Mr. Chuck went above & beyond to make sure my alternator wasn't going bad. He also took time to help me with with some other things I needed for my car. Thank you for all of your help.
NS
Neal Robertson Sr
Dec 6, 2025
5.0
I received excellent customer service from Tony, Earl and the Manager Chuck, they took great care of me and my 2009 Dodge Ram.
AJ
Arnessa Rickett Jones
Nov 28, 2025
5.0
Exceptional service! Eric Fuller took great care of me, very kind person, and the mechanics fixed several service items on my car for a very decent price. They honored my appointment and showed real professionalism. Even Chuck Dungeon provided outstsnding customer service as wellI appreciate them so much and will absolutely be back. Highly recommend to everyone!
SF
Sherita Freeman
Nov 24, 2025
5.0
Excellent customer service and pricing was outstanding
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs operated by the Goodyear Tire & Rubber Company.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 2537 Stuart Avenue, Albany, GA 31707-1601, USA.
What nearby car wash options are available around Goodyear Auto Service?
Nearby car wash facilities include DJ's II Car Wash, Whistle Express Car Wash, and DJ's II Quick Lube which also offers oil change services.
Are there nearby places where I can get an oil change near Goodyear Auto Service?
Yes, local options for quick oil changes are Strickland Brothers 10 Minute Oil Change and DJ's II Quick Lube, both close to Goodyear Auto Service.
What dining options are near Goodyear Auto Service for customers to visit?
Nearby dining includes Slim Chickens (American and Southern cuisine), Popeyes Louisiana Kitchen (chicken restaurant), and Papa John's Pizza.