Mixed reviews on customer service; some praised staff for being helpful and friendly, while others reported rude behavior and poor communication.
Appointment Issues
Frequent complaints about appointments not being honored or delays in service, leading to long wait times for customers.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs for services and feeling overcharged for repairs.
Quality of Work
Inconsistent feedback on the quality of service; some customers reported satisfactory repairs, while others experienced issues with work done.
Staff Professionalism
While some staff members were commended for their professionalism, others were criticized for being condescending and unhelpful.
JC
Jerry Conley
Aug 30, 2025
5.0
Appointment was honored. Service quick.
GS
gene shillcutt
Mar 24, 2021
1.0
wow, went to get noise from the tire checked , they didnt even check and gave an alignment that it didnt need . still have noise . thanks for just taking my money for nothing.
DE
Donna Elliott
Jul 30, 2018
1.0
Went in for "a" tire. Guy told me it would only take 45 minutes but that I needed 2 tires not just one. I did. So I decided to get the 2 tires. I asked if the alignment & balancing were extra. "No ma'am, that's included". That'll teach me to ask the right question. I did not ask if they charged for "mounting"them. Oh yeah, $25 each, $7 to dispose of the old tires. One hour & fifty minutes later and a bill that was $57 more than was quoted, I was done. Live & learn, he was only spending MY money.
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs operated by the Goodyear Tire & Rubber Company.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary, with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the service center has a wheelchair accessible entrance and restroom.
Can I make an appointment online for Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
Where is Goodyear Auto Service located?
It is located at 2537 Stuart Avenue, Albany, GA 31707-1601, USA.
What nearby car wash options are available around Goodyear Auto Service?
Nearby car wash facilities include DJ's II Car Wash, Whistle Express Car Wash, and DJ's II Quick Lube which also offers oil change services.
Are there nearby places where I can get an oil change near Goodyear Auto Service?
Yes, local options for quick oil changes are Strickland Brothers 10 Minute Oil Change and DJ's II Quick Lube, both close to Goodyear Auto Service.
What dining options are near Goodyear Auto Service for customers to visit?
Nearby dining includes Slim Chickens (American and Southern cuisine), Popeyes Louisiana Kitchen (chicken restaurant), and Papa John's Pizza.