AutoZone Auto Parts

4.3
196 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Eagle Pkwy in Adairsville, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Adairsville, GA or call us at (770) 877-5755.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
23 Eagle Pkwy, Adairsville, GA
30103, United States

Hours

Reviews

4.3
196 reviews
5 stars
133
4 stars
27
3 stars
14
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their helpfulness while others, particularly the new manager Brittany, received significant criticism for rudeness and lack of support.

Staff Knowledge

Several customers highlighted the staff's knowledge and willingness to assist, with specific mentions of employees like Jon and Julie providing excellent service.

Store Management

Concerns were raised about the new management under Brittany, with multiple reviews indicating a decline in service quality and employee treatment.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences, appreciating the quick service and helpfulness of staff during emergencies.

Product Availability

Customers noted that the store generally has a good selection of parts and tools, often meeting their needs efficiently.
  • TM
    Taylor McCollum
    6 days ago
    5.0
    Jon was a lifesaver! I coach at AHS and after a late night practice, I heard something scraping under the bottom of my car. My dad is in the hospital, so I didn’t know where to turn. I pulled into Auto Zone, explained what happened, and Jon didn’t hesitate to grab a toolbox and come check it out. He explained to me what was wrong and what he was doing to fix it. I know auto repair is not a service Auto Zone offers, but I couldn’t be more grateful for Jon and Auto Zone for taking care of me and making sure I could make it home safely! EXCELLENT, EXCELLENT customer service!
  • KM
    Kimberly Martis
    Oct 21, 2025
    1.0
    If I could give 0 stars I would. I went to AutoZone in Adairsville Georgia (23 Eagle Parkway) on Saturday morning to pick up a part I had ordered, and the experience was terrible. The lady at the front desk who “helped” me (Brittany) was very rude for no reason. It honestly seemed like she had an attitude or just didn’t want to be there. I asked her if AutoZone accepted Apple Pay, and she said she didn’t know. I asked again if they took Tap and Pay, and she completely ignored me. I had to just try it myself — thankfully it worked, but she was no help at all. At first, I figured she was just a regular employee, but when I found out she was actually the manager, I was shocked. You’d expect a manager to set an example for their staff, not act like they don’t want to deal with customers. She made the whole experience uncomfortable and unprofessional. I honestly felt like a number or a transaction that she wanted to be done with, and not a valued customer. If I were to return to this location and see her working, I would probably wait for someone else to assist me, or go to Advance Auto down the street. I am not sure what her issue is or was, but I really hope she is not like this every day, or you’re going to lose some customers.
  • JH
    John Hartung
    Sep 30, 2025
    5.0
    Hey, I went in here Sunday afternoon September 28th 2025 and had my cabin filter in 25 Seconds!! The Autozone expert who helped me she must be a parts Ninja!! Such great customer service!!
  • EL
    Elie Luna
    Aug 22, 2025
    1.0
    I've been shopping at AutoZone since I could remember and I've never had such poor experiences than at this store. I've had a handful of sour encounters with an associate named Rob and not once has he been kind or courteous with me, this last encounter was so mundane but Mr Rob was visibly annoyed by my questions and uncooperative. Thankfully, a manager named Brittany stepped in and took over the remainder of my visit. I didn't buy anything this time, but next time I come, if it's anyone other than Mrs. Brittany working the counter, I'll happily go to Advance. 1 star for Rob, but Brittany deserves 10 for enduring this environment with a smile.
  • NN
    Nathalie Nau
    Aug 22, 2025
    5.0
    Brittany M. was an outstanding pleasure to work with, she was knowledge on all fronts with what I needed and didn’t hesitate to go the extra mile in explaining things to me. I will definitely be coming back for her specifically

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Adairsville?

AutoZone Auto Parts in Adairsville is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 9:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services to customers.