Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Tires & Brakes is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Tires & Brakes delivers trusted service and value. Come visit us today at Mavis Tires & Brakes in Acworth.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,125 reviews
5 stars
1,003
4 stars
24
3 stars13
2 stars16
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Matt, Tyrone, and Darrell for their exceptional service.
Efficiency
Numerous reviews noted quick service times for tire repairs and oil changes, with many customers being in and out in under an hour.
Mixed Experiences
While many customers had positive experiences, there were significant complaints regarding miscommunication, upselling, and service errors, leading to dissatisfaction.
Professionalism
Several reviews commended the professionalism of the staff, although some customers reported unprofessional behavior and lack of accountability in certain situations.
Pricing Issues
A number of customers expressed frustration over unexpected charges and discrepancies between quoted and final prices.
- CCCowanna CanadyJan 6, 20265.0I just had the pleasure of meeting one of the nicest people within the company! Hours name is Paul Helton, he's a great guy and very knowledgeable about Mavis. Extremely helpful and very friendly! I wish I could take him with me! He really shows that great customer service still exist! Thanks Paul ☺️
- EAEmily AdlerDec 30, 20255.0Darrell was amazing! I went in for routine maintenance and he had me in and out in no time. 10/10 recommend!
- VPValeria PatarroyoDec 29, 20251.0Extremely frustrating experience here AGAIN. I waited over an hour and a half just for them to tell me I needed a simple alignment — which is exactly what I told them I needed when I walked in. After all that waiting, I was then told they “didn’t have the machine” to properly assess my car and had to take it to another location. I was told this would take 15–20 minutes, but after 45 minutes with no update, I had to go looking for the employee myself because he was nowhere to be found. I had no idea where my car even was during that time. When I finally asked for an update, the excuse was that he was “busy dealing with other things,” which made no sense since there was no one even there when we first arrived. I ended up leaving with no service done, this was a complete waste of time, poorly communicated, and very unprofessional. If you value your time and want clear communication, I would not recommend this location. I’m truly not sure where all the good reviews come from, they probably bought them.
- THTorriane HardemanDec 28, 20255.0Matt was very helpful as soon as we walked in and he took great care of us! We will be back!
- JIJoe IdowuDec 10, 20251.0black Ford F-150 Limited SuperCrew Cab 4x4 Rotors do not get replaced every 5,500 miles. If they do, that's an underlying issue, such as "sticking" calipers, in which case, the brake tech should know this. Either there was an underlying issue or they use the cheapest than cheapest rotors known to mankind. The only other thing is bad brake pads or aggressive driving habits (like, to the nth degree). The girl that works the counter is going to tell us that yes, rotors can get replaced every 5k miles because hers had ot be replaced afer 5500 miles. Non-sense. Do not tell them your brakes are squeaking. They'll hust replace the rotors without actually diagnosing anything. The brakes were still squeaking after we got them replaced. Finally, we took it in to the Ford dealership. Lo and behold, the underlying issue was misaligned calipers. This is why places like this need to hire technicians (keen troubleshooters and diagnosers) rather than mere installers. Brakes squeaking? Okay, we'll just replace your rotors.
Frequently Asked Questions About Mavis Tires & Brakes
What are the COVID safety practices like here?
Mavis wants you to know that your well-being and safety mean everything to us. Counters are cleaned throughout the day, we have 6ft spacing between chairs in the waiting area and when waiting in line. We also provide hand sanitizer for customers and all staff and customers are required to wear a mask. We follow CDC updates and protocol as recommended. See additional information here: https://www.mavis.com/covid-19/protocols.asp
Can I come over and fill up the air in my tire?
Yes, most Mavis locations have free tire air stations that allow you to check your tire pressure and fill up your tires for free.
Do you match tire prices from other retailers?
Yes, Mavis Tire has a low tire price guarantee, and also guarantees the price for 30 days after your purchase. Please bring the competitor price quote to your appointment or you can submit it on our website here: https://www.mavis.com/productcart/pc/_wewillbeatanyprice.asp.
Do you do wheel alignments?
Yes, for most cars, you can expect to pay approximately $89.99. Please contact your local store to get pricing or schedule an appointment for your vehicle. Find your store here: https://www.mavis.com/locations/
Do I need an appointment for you to look at my brakes?
No, an appointment is not necessary, but it’s recommended to make an appointment.
Can I wait while the work is done on my car?
Yes, you can wait inside or outside the store while the work is done. All locations have a waiting area with access to a Television and free Wi-Fi.
Do you do oil changes?
Yes, the price to perform an oil change varies by your car’s model and the type of oil it uses. We offer synthetic and conventional options.
Can I drop off my car and pick it back up?
Yes, we have overnight drop-off available. You can park your car in our lot and use dropbox to leave your keys. We will call you the next day to pick your car up.
I don’t want to wait; can I drop my car off and pick it up the same day?
Yes, you can drop your car off for same-day service and we will call you once your car is ready.
Can I get my windows tinted at Mavis?
No, we do not perform window tinting.
Do I need an appointment to get any services done?
No, we accept walk-ins for all services.
Do you fix flat tires?
Yes
Do you do state inspections?
We do state inspections but availability varies per store, please check here: https://www.mavis.com/car-inspection/ to find out if your store does inspections.
How much time does it take to do brakes?
The time to get rear brakes done depends on the vehicle. Our technicians are thorough and work diligently to get you in and out as soon as possible.
What do tires cost?
Tire prices vary by brand and size, to get an accurate cost for the tires you need, please call us or visit our website: https://www.mavis.com/productcart/pc/_shop_for_tires.asp
What types of auto services does Mavis Tires & Brakes offer?
Mavis Tires & Brakes offers services including brakes, alignments, oil changes, batteries, suspension, exhaust repair, tire installation, wheel alignment, tire repair, and more.
Does Mavis Tires & Brakes offer a tire price match guarantee?
Yes, Mavis Tires & Brakes has a tire price match guarantee and also guarantees the price for 30 days after your purchase.
Can I get an oil change at Mavis Tires & Brakes and what options are available?
Yes, Mavis offers oil changes with synthetic and conventional oil options. Prices vary based on your car’s model and oil type.
Do I need to make an appointment for brake inspection or repair?
An appointment is not necessary for brake inspection or repair, but it is recommended.
Is there a waiting area where I can wait while my car is being serviced?
Yes, Mavis Tires & Brakes has a waiting area with seating, television, and free Wi-Fi for customers.
Does this Mavis location offer overnight drop-off service?
Yes, you can drop off your car overnight using the dropbox to leave your keys and pick it up the next day after service.
What are the operating hours of Mavis Tires & Brakes in Acworth?
Hours are Monday to Wednesday and Friday 8 AM–6 PM, Thursday 8 AM–8:30 PM, Saturday 8 AM–5 PM, and Sunday 9 AM–5 PM. The store is closed on major holidays.
What major tire brands does Mavis Tires & Brakes in Acworth carry?
The store offers major brands like Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more.
Are there nearby places where I can grab food or other automotive services after visiting Mavis Tires & Brakes?
Yes, nearby you can find Follow The Smoke LLLP for barbecue dining and NTB for additional tire and automotive repair services.
If I need automotive parts after my service at Mavis, where can I find them nearby?
O'Reilly Auto Parts is located nearby and offers automotive parts and accessories for your vehicle needs.
What health and medical facilities are close to Mavis Tires & Brakes in Acworth?
Nearby medical and health services include PT Solutions of Acworth (physical therapy), Vibrant Health Center (chiropractic and holistic care), Acworth Family Eyecare, and multiple Wellstar medical centers.