AutoZone Auto Parts

4.4
323 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cherokee St in Acworth, GA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Acworth, GA or call us at (770) 974-6007.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
4967 Cherokee St, Acworth, GA
30101, United States

Hours

Reviews

4.4
323 reviews
5 stars
219
4 stars
57
3 stars
19
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, with specific employees like Cami, Vincent, and Travis receiving praise for going above and beyond to assist customers.

Knowledgeable Staff

Customers frequently mention the staff's extensive knowledge about auto parts and vehicle issues, contributing to positive experiences.

Helpful and Friendly

Many reviews emphasize the friendly and helpful demeanor of the employees, making customers feel valued and supported during their visits.

Mixed Experiences

While most feedback is positive, there are a few mentions of poor customer service experiences, indicating inconsistency in staff interactions.

Product Availability

Customers appreciate the variety and availability of auto parts, often finding what they need quickly and efficiently.
  • AF
    Andersen Fowler
    Nov 14, 2025
    5.0
    Cami at store 0942 goes above and beyond! Excellent and unparalleled customer service for my commercial business!
  • BF
    Brittany Fowler
    Nov 14, 2025
    5.0
    Cami is the new commercial manager of store 0942 and we couldn’t be more pleased. She goes above and beyond to help us out. If you have a shop in Acworth you should definitely give her your business!
  • CC
    Cliff Chick
    Oct 29, 2025
    5.0
    Always helpful
  • TJ
    Tomy Jaric
    Sep 20, 2025
    5.0
    Great customer service! Traci the manager really helped out a lot !
  • AB
    Aaron Bennett
    Aug 18, 2025
    5.0
    I've shopped at this AutoZone several times over the past 3 years, and a few others over my life. But this past Saturday, I had the best experience here that I've ever had at any auto store. I purchased a car battery on Friday that ended up having some issues between the charge and the necessary power. I brought it back on Saturday morning, and was greeted by Vincent Miller. He told me at first that they might not be able to return it based on policy. But after explaining the situation, Vincent worked tirelessly to figure out a way to take care of me and get me the battery I needed, despite the computer system not wanting to cooperate due to the previously mentioned policy. He eventually was able to find a workaround, and I left with a new battery that worked perfectly as soon as I got home and installed it. This kind of dedication to taking care of customers is rare, nowadays. I'm sure the store might take a tiny hit in profit due to him taking care of me. But I can guarantee that his actions have made me a loyal customer to this store specifically, and the long-term business I will be giving to it will more than make up for this short-term loss. If only so many other businesses understood the value of truly taking care of their customers, like Vince did, they'd see how much more profit could be made from those happy customers.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Acworth, GA?

AutoZone Auto Parts in Acworth, GA is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Does AutoZone in Acworth offer in-store pickup and same-day delivery services?

Yes, AutoZone offers both in-store pickup and same-day delivery services at the Acworth location.