Advance Auto Parts

4.2
220 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5741 Bells Ferry Rd in Acworth offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5741 Bells Ferry Rd, Acworth, GA
30102, United States

Hours

Reviews

4.2
220 reviews
5 stars
135
4 stars
42
3 stars
14
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Inconsistency

Some reviews highlighted poor customer service experiences, including rudeness and lack of assistance from certain employees.

Product Availability

Customers appreciated the wide selection of auto parts available, although some noted issues with stock and pricing compared to competitors.

Positive Experiences

Several customers shared positive experiences, emphasizing quick service and staff willingness to help, which encouraged repeat visits.

Mixed Reviews

While many praised the service, there were notable complaints about specific employees and overall customer service quality.
  • JT
    Jennifer Thompson
    Nov 6, 2025
    5.0
    Dude helped me, knew exactly what I needed for my car based on yr make & model. He was very friendly & professional. I was in & out of there in no time. I also saw they have an isle with all kinds of fun and pretty stuff for your vehicle like steering wheel covers and tons of air fresheners etc.
  • PP
    Pam
    Oct 10, 2025
    5.0
    Jay was very helpful with helping me for my auto part fir my vehicle. He was knowledgeable and has great customer service.
  • CL
    Church Lockett
    Oct 2, 2025
    5.0
    GREAT service. They are always helpful. Tony is the man plus he took the time to teach me and answer all my questions. This is definitely my place of choose for auto parts
  • MC
    Marcio Cavalcanti
    Aug 11, 2025
    5.0
    I can’t say enough about the outstanding service I received from David Kane at Advance Auto Parts. I went in thinking I needed a brand new battery, but instead of just selling me one, David offered to run a full diagnostic first. He discovered my battery was perfectly fine — the real problem was a loose battery terminal. Replacing the terminal wasn’t straightforward; it required some “surgery” to avoid cutting the wires. David was incredibly patient and spent nearly an hour finding a solution that worked. His persistence, skill, and genuine care got my car running perfectly again without unnecessary costs. It’s rare to find someone who goes above and beyond like this. Thank you, David, for your honesty, expertise, and dedication — you turned what could have been an expensive and stressful situation into a quick, affordable fix. My car is as good as new!
  • AW
    Alan Wolfe
    Aug 7, 2025
    5.0
    Great service at this location. Dave who works here went above and beyond to assist me

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*