Need a rental car in Zephyrhills, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Zephyrhills location today.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Avery and Rami for their exceptional service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.
Reservation Issues
Numerous customers reported problems with reservations, including vehicles not being available upon arrival and unclear communication regarding required documents.
Mixed Experiences
While some customers had positive experiences, others expressed frustration with unprofessional behavior and lack of empathy from staff.
Overall Satisfaction
Despite some negative feedback, many customers indicated they would return due to positive interactions and satisfactory service.
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Brittany Kennedy
Nov 9, 2025
5.0
I rented a car from Enterprise while my car was getting fixed, and although there were a few hiccups at first, the team was amazing at helping me resolve everything quickly. They were patient, understanding, and 100% open to making things right. I really appreciated how they offered helpful recommendations and made sure I left satisfied. Great customer service and professionalism — I’d definitely rent from them again!
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Chloe C
Nov 8, 2025
5.0
Had a great experience, wish I caught the girls name who helped me out at pick up and drop off. Car wasn’t available when selected online but was easily accommodated. I will definitely use this service again in the future. Thank you so much!
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Lynn Bickford
Oct 25, 2025
1.0
Picked up the rental at Tampa Airport around 10pm. Made one stop at convenience store - one of us stayed with the car. Went straight home to Zephyrhills. Returned car the next morning. The girl at Enterprise in Zephyrhills wrote up a damage report. Got an email asking for my insurance info and/or credit card info to pay for the damage. We did not damage this car. We dont even know what the damage is. Falsely accused. Use caution when dealing with this establishment.
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Ventoure Watkins
Oct 23, 2025
5.0
Enterprise car rental on Gall Blvd, has great customer service in one of the reps name Avery, she's FANTABULOUS and Awesome, treat the customers with the utmost respect, she should get a raise and a promotion, on a scale from 1- 10, she gets a 10+
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Miss M
Oct 18, 2025
3.0
Great vehicle and pickup service. BUT the immatured staff is outrageous and unacceptable. Not going to name these children but two people I repeatedly told to remove the gas charges as I brought it back full, nonchalantly promised they would credit me.. I honestly requested because at beginning of pickup the kid said “it’s $20 bucks, great deal “..it was not true when I read my pdf contract, I ask before I left to reverse the gas charges.. 3 days later same checks me out, same crap simply ignore crediting the gas.. I ask politely, they said give me a minute I will take care of it.. 5 days later no credit.. I call and asked for the mgr.. person on the phone said, I’ll do it right now.. ask why was this not done when promised, she responded I Don’t know 😂 this is what you get when you have children running a company!