AutoZone Auto Parts

4.4
730 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Gall Blvd in Zephyrhills, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Zephyrhills, FL or call us at (813) 783-9228.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
5350 Gall Blvd, Zephyrhills, FL
33542, United States

Hours

Reviews

4.4
730 reviews
5 stars
456
4 stars
158
3 stars
72
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees received praise for their helpfulness, others were reported as rude or dismissive.

Knowledgeable Staff

Several customers highlighted the expertise of staff members who provided valuable assistance and resolved issues effectively.

Product Availability

Customers frequently noted that the store had the parts they needed, although there were instances of delays and issues with orders.

Positive Experiences

Many reviews reflected positive experiences with specific employees who went above and beyond to assist customers.

Management Issues

Some reviews indicated dissatisfaction with management and the handling of complaints, leading to feelings of being ignored or disrespected.
  • TC
    Trinay Crichlow
    4 days ago
    5.0
    Mr. Gregg V offered service excellence. I went to the store while it was dark. I needed to borrow a part. He made sure I had the correct tools. He answered my questions to the best of his knowledge. I had to stay on-site. He did not rush me and held a decent conversation with me. Thank you!
  • PB
    Pam Bortner-Adsit
    Nov 13, 2025
    5.0
    Got a battery for my fob, in and out quickly, great service
  • IG
    Israel Gonzalez
    Oct 17, 2025
    5.0
    Anthony store associate was very knowledgeable and fixed my issue, thanks for doing the right thing !!👍
  • CS
    Ciantis Styles
    Oct 7, 2025
    1.0
    I’m extremely disappointed with how AutoZone has handled my complaint. After days of waiting to speak with someone in charge about how I was mistreated on September 30th, I finally received a call from a manager in another district. Instead of resolving the issue, he told me, “You sound like you know what you’re talking about,” and then offered me a job — as if that somehow made up for the situation. That was offensive and completely missed the point. I don’t want a job; I wanted accountability and fairness. He said they would “fix the situation” and that I’d never feel that way again walking into their store, but all he meant was having a “conversation” with the person involved. That’s not resolution — that’s avoidance. After all this time, nothing has been done. I feel ignored, dismissed, and disrespected. Offering me a job instead of taking real responsibility was unprofessional and insulting. I will be taking this matter above his head until someone at AutoZone takes it seriously.
  • CT
    Ciantis Three
    Oct 3, 2025
    1.0
    I went into AutoZone on September 30 to exchange a rotor. The employee absolutely refused to help me, telling me “there’s nothing he could do.” He was dismissive of my request. Only after I left, called AutoZone’s corporate office, and came back with the rep on speakerphone did he finally process the exchange. Even then, he was aggressive with my new rotor and wouldn’t place it on the counter where I was being served — he made me walk to another counter to get it. I also filed a complaint with corporate by phone and was told I’d get a call in 48 hours. It’s been 3 days and I still haven’t heard anything. Very disappointed with the lack of respect and customer service.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Zephyrhills, FL?

The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Zephyrhills?

AutoZone Auto Parts is located at 5350 Gall Blvd, Zephyrhills, FL 33542, USA.