Goodyear Auto Service

Reviews

• MD

  M DD

  Mar 3, 2026
  5.0
  I came in needing a wheel alignment. Friendly atmosphere. Emilio took my vehicle right back to get it looked at. One of the guys came out and showed me wheel alignment report. Francisco cashed me out. These guys are a great team! I’m happy with my alignment and I’ll be back!
• JC

  Jason Chapkin

  Mar 2, 2026
  1.0
  I bought Goodyear tires at this location and put very few miles on my car since then due to working from home and serious health issues that prevented me from driving safely. With very few miles on the tires, I had a blowout on the highway and there was nothing they could do for me except sell me an overpriced tire and give me a ton of attitude and blaming me. Emilio, you don’t know someone’s circumstances so before you start blaming someone and giving attitude you should show a little compassion. Even if there is nothing you can do, there is no reason for you to act that way towards a repeat customer. Half the tires they installed last time had a slow leak that I had to constantly add air to which contributed to my blow out. Not everyone can just get out of work to drive 30+ minutes for tires and not everyone is healthy enough and safe enough to drive to have shoddy workmanship looked at. I asked about a slow leak on my last set of tires and after looking at it they had no idea so it is not like they could have done anything anyway. I will be severing my ties with Goodyear and they will never get my business or the business of my family or friends ever again.
• SR

  Suzanne Rizer

  Feb 24, 2026
  5.0
  I was visiting Orlando from OH when I got a flat tire in a 6 month old tire. They honored my Road Hazard insurance from the OH dealer with no questions. I had my receipt with me which helped. The store manager, Mr. Rodriguez, was kind and helpful, not only to me but everyone who came in or called in. He did see rust on the rear brakes but I'm waiting to get back to OH for that.
• SR

  Sue Restich

  Feb 19, 2026
  5.0
  I have purchased Goodyear tires for over two decades. I purchased a new vehicle 6 yrs ago and the cheap tires that the manufacturer put on were terrible. Went to the Winter Springs store and spoke to Francisco, Service Manager who was very polite, knowledgeable and explained the differences on the two tires I was researching. The store is clean and organized. I ordered the tires I wanted made an appointment to get the tires installed. Wow, Francisco, Service Manager and Emilio Store Manager are awesome and the service is top notch!! This was a very pleasant experience. I am so happy with my new tires as I don’t hear the road noise and the ride is so smooth. You have gained a satisfied customer, Thank you Francisco and Emilio you are an asset to Goodyear!
• TF

  The FXman

  Feb 14, 2026
  1.0
  I don't know why this place is scored so high. Today Saturday, 2/14/26, I entered the shop trying to see if anyone would be able to service my vehicle and the first thing that happens is the manager comes to the counter and gives me this aggressive look as he doesn't want me in his shop. I actually had to initiate the conversation and he immediate told me he couldn't service my vehicle unless I leave it with him. This is without me even telling him what my issue was. In addition, as I was trying to show him paperwork of my diagnostic, he wouldn't even look at the paperwork! His head never turned. Super rude!!!!! I left immediately. My advice is don't go there and certainly do not leave your car at any shop without knowing how long a repair is going to take. Just driving around in that lot is a red flag; I can see a lot of vehicles and no place to park which is a tell- tell sign that they are not moving vehicles fast enough. Not a place I would trust my vehicle in.

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