Gerber Collision & Glass

Reviews

• TS

  Tommy S

  Dec 8, 2025
  1.0
  Allstate recommended that we send my son's car to this shop after he was rear-ended. From the pics and video that my son shared, the damage didn't appear too severe. However, the inspector warned that the car was unsafe to drive due to the risk of carbon monoxide leaking inside. We scheduled a repair start and end date, but the deadline kept getting delayed. The shop held the car for an entire month, and when we finally got it back, the results were unacceptable. The car sounded like a lawnmower, the housing that secures the rear bumper was broken, and I can easily pull the bumper back from wheel well. There were also duct tape residue marks and visible overspray. Initially, I assumed they had installed a cheap muffler because of the horrible sound. In reality, the flange connecting the pipe to the muffler had no gasket. When I checked, I can feel the exhaust pouring out of the joint, explaining the noise and, more importantly, creating a serious risk of carbon monoxide enter the cabin. This was the very danger they warned us about initially. I only discovered this issue once my son drove the car back to NY from Fla. Had I known the shop returned the vehicle in such a hazardous condition, I would never have allowed him to drive it.
• DP

  Dave Pektas

  Aug 13, 2025
  3.0
  Booked through Gerber’s site expecting their shop 5 minutes away to replace my windshield. Instead, they sent it to Glass America (owned by same parent company? )— something not disclosed on their site. Gerber has great reviews; Glass America, not so much. I was told the tech would arrive anytime between 8 and 5. When I laughed, support said there’s a note they’re ‘on the way.’ I waited 2 hours, and no one came. I called them and cancelled. Disappointing and not transparent — if you book online, confirm who’s actually doing your install. Really wanted to use Gerber.
• RR

  Reyna Reynoso

  Jul 18, 2025
  5.0
  Scott & Donna have been amazing since day one. I thank Scott and the entire Gerber Collision & Glass team for their outstanding service. I was always kindly updated, and they finished faster than the estimated time. Thankyou! Godbless you all!
• RR

  Rob

  Oct 31, 2019
  5.0
  Upfront pricing and they do a great job.

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