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Enterprise Rent-A-Car

4.2
(450 reviews)
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Business Details

2650 W Fairbanks Ave, Winter Park, FL
32789, United States
(407) 645-0367
https://www.enterprise.com/en/car-rental/locations/us/fl/winter-park-fairbanks-ave-0744.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Winter Park, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Fairbanks Avenue location today.

Location

Enterprise Rent-A-Car
2650 W Fairbanks Ave, Winter Park, FL
32789, United States

Hours

Reviews

4.2
450 reviews
5 stars
318
4 stars
43
3 stars
19
2 stars
12
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and efficient, with specific mentions of employees like Karli, Elliot, and Desean for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers arrived to find their reserved vehicles were not available, leading to significant inconvenience.

Rental Experience

Overall, customers reported a smooth rental process with quick check-ins and clean vehicles, although some noted issues with vehicle cleanliness and unexpected charges.

Communication

Customers expressed frustration over poor communication regarding vehicle availability and reservation confirmations, which led to dissatisfaction and inconvenience.
  • AF
    ANDREW FELICIANO
    Feb 18, 2026
    5.0
    Appreciated being picked up from the body shop. Robbie was great and friendly. It was an easy process to get into the rental and to return.
  • AS
    Akashi Siew
    Feb 18, 2026
    5.0
    Brandon provided excellent customer service. He was professional, polite and helpful and made sure that I was happy and comfortable with my rental car, and that it was in the best working condition. India was exceptionally kind in how she treated me as a customer, and I am so appreciative and grateful to her. Thank you, Brandon and India for your amazing service!
  • CU
    C U
    Jan 27, 2026
    5.0
    The Team at Winter Park Florida really show care for me and my needs Kudos for them a Five Start customer service
  • BO
    Bob O'denshirestein
    Jan 25, 2026
    5.0
    Robbie and Mark took great care of me today and made my experience excellent
  • BW
    Brandon Wiley
    Jan 9, 2026
    1.0
    This is my second horrible experience that I’ve had with enterprise and the past year. As I have a personal business and rent my vehicles on Turo, unfortunate circumstances happen. So if a vehicle I own is in the body shop (my Lexus RX/IS) and I have an insurance claim paying for a luxury class a vehicle, I’m going to expect that if it’s what my reservation is saying. After calling multiple locations and nobody having a luxury vehicle, I reached out to the Winter Park location and Karly picked up the phone to assure me they had a Genesis G70 that was going through detail, and they could drop it off at my place of work nearby sometime after 3pm. 3:30 rolls around, I never received a call and I did call back to speak with Karly again and what she told me the Genesis had a cracked windshield and they couldn’t rent it out. Not only is this the second bad experience I’ve had, as the last time I had a roach infested, Hyundai Palisade. I did not want to be in a Hyundai Tuscon, that is not luxury class. Nothing was done to resolve the issue, and the branch managers have not reached out with an alternative option.
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Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Winter Park, FL?

Enterprise Rent-A-Car is located at 2650 W Fairbanks Ave, Winter Park, FL 32789.

What are the operating hours for Enterprise Rent-A-Car?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 12:00 PM to 4:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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