At Hill Nissan we believe in making the customer feel respected the second they walk into our Winter Haven, FL dealership. Instead of stressful and frustrating, we pride ourselves on making the car buying experience exciting and special. That starts with being able to show our shoppers a wide selection of new Nissan models, including the all new Nissan Leaf, versatile Nissan Rogue, the 'Class-Above' Nissan Sentra, and the high-end Nissan GT-R supercar.
Of course, when you go to any Nissan dealer you'll likely find these models, so what sets us apart? Our customer involvement doesn't end when someone drives off the lot with their new car though. We're also there with them through their scheduled maintenance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.