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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(151 reviews)

Business Details

938 Havendale Blvd NW, Winter Haven, FL
33881, United States
(863) 956-1631

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Winter Haven, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Winter Haven North location today.

Location

Enterprise Rent-A-Car
938 Havendale Blvd NW, Winter Haven, FL
33881, United States

Hours

Reviews

4.1
151 reviews
5 stars
107
4 stars
13
3 stars
3
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Jesús and Kevin for going above and beyond to assist.

Communication Issues

Several reviews noted problems with communication, including missed calls and lack of follow-up regarding reservations and vehicle availability.

Reservation Problems

Multiple customers reported issues with reservations not being honored, leading to frustration and dissatisfaction.

Cleanliness and Vehicle Quality

Customers appreciated the cleanliness of the vehicles and the quality of the cars provided, although some reported issues with vehicle performance.

Mixed Experiences

While many had positive experiences, there were also significant complaints about rude staff and poor service, indicating inconsistency in customer experiences.
  • DJ
    Dylan Jones
    6 days ago
    1.0
    The big dude doing customer service needs to learn manners, telling customers that they don’t need to get mad at him and that customers “ can leave now “. Very unprofessional did not have a proper car that was promised by enterprise and an overall terrible experience. Will never rent from enterprise again. Anyone reading this will have better luck going through hertz.
  • RB
    Ryan Branney
    6 days ago
    5.0
    Quick and convenient
  • DM
    Drew M
    Feb 23, 2026
    5.0
    Jesus and his teammate were excellent. From pick-up to drop-off, they worked quickly, were very friendly, and explained the process. This is the best rental experience I have had by far. Thank you!
  • RS
    Ree S
    Jan 23, 2026
    5.0
    Wonderful customer service experience all the way through! Thank you
  • GS
    guillermo surmay
    Jan 19, 2026
    5.0
    Sincerely, I don’t usually write reviews, but in this case I have to. Jesús, the manager at this location, was extremely helpful and went above and beyond throughout the whole process. He guided me through renting a car using the insurance of the person who hit me and made sure they were held responsible for covering everything. Thank you again Jesus.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Winter Haven offer?

Enterprise Rent-A-Car in Winter Haven offers a wide range of vehicles and flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Winter Haven?

The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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