Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Winter Haven, FL? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Winter Haven North location today.
Location
Hours
Reviews
4.1
145 reviews
5 stars
102
4 stars
13
3 stars
3
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly and professional service, with specific mentions of employees like Jesus, Jose, and Kevin for going above and beyond.
Communication Issues
Several reviews highlighted problems with communication, including missed calls, lack of follow-up, and misinformation regarding vehicle availability.
Reservation Problems
Numerous customers reported issues with reservations, including not having the reserved vehicles available upon arrival, leading to frustration and dissatisfaction.
Cleanliness and Vehicle Quality
While some customers noted that vehicles were clean and in good condition, there were also complaints about cars having mechanical issues and cleanliness concerns.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing high satisfaction while others reported significant frustrations, particularly regarding service consistency.
- CHCary HarrisonDec 26, 20255.0The service at this Enterprice rental agency was excellent. They picked me up for the rental and returned me home after I returned the car. The people there we nice and proviced great service. Even though I was two miles outside their pickup range, they still proviced this service. My only issue is the higher rate for the cars through this company. But the services proviced made the choice simple. In the case of another emergency need, I would have not issues to returning to this branch agency.
- KMKellie McCarthyDec 20, 20255.0Jesus at the winter haven location amazing amazing should get employee of the month
- LWlance woodDec 20, 20255.0Great service and selection.
- RHRiza H.Dec 17, 20255.0We’ve rented here for couple of times. People are friendly and very professional. Jesus is such a great guy waited patiently after I called that I’ll be little late for returning the car because of heavy traffic. The communications is great. Great job enterprise-Havendale!
- CWChar WenzelNov 24, 20255.0I needed a car to rent, and I needed it quickly. I called sevaral Enterprises in my area. I was told that there were some cars at the Winter Haven (Havendale) location. When my friend and I arrived, we were greeted by Jose. He had no cars to rent out. He was extremely professional and called every Enterprise in the area to locate a vehicle. When there were none available, we decided to leave but gave him our number so he could call if a vehicle was available. We were gone maybe ten minutes and he called, telling me that he had a car available up in Davenport. Jose, is an asset to this company. He was very friendly and professional. What a great guy!!! We got up to Enterprise in Davenport, and I asked for Kyler.(I hope I spelled it correctly). Kyĺer was just as willing to get us in a vehicle as Jose was. The employees that we're in the office, were just as polite and friendly. What a great group of people that work here. We were able to pick a car that we saw instead of the one that they have picked out for us. The return of the vehicle was just as enjoyable as it was to rent out. If you are looking to rent a vehicle please contact Enterprise. They go above and beyond to make your visit enjoyable. Their prices are affordable too. Thank you to everyone who was involved in my rental. :)
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Winter Haven offer?
Enterprise Rent-A-Car in Winter Haven offers a wide range of vehicles and flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Winter Haven?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Where is Enterprise Rent-A-Car located in Winter Haven?
Enterprise Rent-A-Car is located at 938 Havendale Blvd NW, Winter Haven, FL 33881.
How can I make a reservation with Enterprise Rent-A-Car Winter Haven?
You can reserve a rental car online at Enterprise's website or by calling their main phone number at +1 863-956-1631.
Does Enterprise Rent-A-Car in Winter Haven offer discounts for military personnel?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
What should customers know about renting a vehicle with Enterprise in Winter Haven?
Customers can expect easy, stress-free rentals and friendly service that gets them on their way quickly, whether they need a car for errands, repairs, or weekend getaways.
What nearby places can customers visit before or after renting a car at Enterprise Winter Haven?
Customers can visit Santiago's Market for groceries, Pizza Hut for a meal, or check out Woody's barbecue restaurant nearby.
Are there convenient places near Enterprise Winter Haven to refuel or get vehicle services?
Yes, RaceTrac gas station and Mister Car Wash are close by for refueling and car cleaning services.
Can customers find mobile phone or telecommunications services near Enterprise Rent-A-Car Winter Haven?
Yes, Verizon, T-Mobile, and Cellular Sales are all nearby for mobile phone and internet service needs.
What financial services are available near Enterprise Rent-A-Car in Winter Haven?
Nearby financial services include Wells Fargo Bank, Western Union for money transfers, and Center State Bank for banking and investing.