AutoZone Auto Parts

4.2
408 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ave "T" NW in Winter Haven, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winter Haven, FL or call us at (863) 291-0587.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
140 Martin Luther King Blvd NW, Winter Haven, FL
33881, United States

Hours

Reviews

4.2
408 reviews
5 stars
245
4 stars
82
3 stars
34
2 stars
17
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude and unprofessional.

Staff Attitude

Several reviews highlighted negative interactions with staff, particularly regarding language barriers and perceived disrespect towards customers.

Positive Experiences

Many customers reported positive experiences with specific employees who provided exceptional service, making them feel valued and respected.

Store Conditions

The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

While some customers found the necessary parts readily available, others expressed frustration over stock issues and the inability to find specific items.
  • AT
    Abdellah TV Tube
    Oct 31, 2025
    1.0
    Very rude and unprofessional..went asked two weeks ago about break pads.. i asked for all 4.. the older lady printed me the two of 52 dollars. So im under impression all 4 are 52. When I went today the younger lady gave the right price for all 4 which comes to 102 dollars.. I asked i was here already and I got a different price..back and forth the younger one called a liar and when I called the oldest lady she is like I don't even remember you.. they made me boiled inside me, and I felt so stupid,,but guess what I made hear what they never thought of.. Above all it was a miscommunication or a misunderstanding..Don't call your customer a liar , dont tell them I don't remember you! That's rude and unprofessional..At the end they calm down after I showed them how to respect customer and gave them a lecture.. that young lady supervisor must find something else to do to be honest.. this is today friday October 31st around 10am..
  • RP
    Rodolfo Puig
    Oct 12, 2025
    1.0
    Deberían mejorar la atención al cliente , principalmente con la señorita Alex , que siendo latina me dijo en mi cara que si no hablo inglés no me atiende , siendo latina y sabiendo hablar español , una total decepción siendo latino igual que yo , actuar de esa manera , los mismo trabajadores americanos que no hablan español son amables y luchan más por entenderte y ayudarte , mas que los mismos Latinos que por hablar inglés se creen mejores que otros , en fin no se como alguien así con tan mala educación y mal carácter , puede trabajar atendiendo personas 😮‍💨
  • DS
    Damaris Santiago
    Sep 3, 2025
    5.0
    This store is always well organized and clean, and the customer service is exceptional. You can ask for Kiara, who is very friendly, quick, bilingual, and efficient. I highly recommend this AutoZone location.
  • JT
    Jose Tolentino
    Sep 1, 2025
    5.0
    Muy amable la gerente Santiago y la empleada Vásquez por su excelente servicio
  • CT
    Cliff True
    Jul 25, 2025
    5.0
    Been using this site for a while now. Always happy with the service. David and Saul were awesome to help me fast. Came in and verified a bad battery. Saul installed the new battery in a few minutes minutes. A+

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts in Winter Haven, FL?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Winter Haven?

The store is located at 140 Martin Luther King Blvd NW, Winter Haven, FL 33881.