Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Ave "T" NW in Winter Haven, FL is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Winter Haven, FL or call us at (863) 291-0587.
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude and unprofessional.
Staff Attitude
Several reviews highlighted negative interactions with staff, particularly regarding language barriers and perceived disrespect towards customers.
Positive Experiences
Many customers reported positive experiences with specific employees who provided exceptional service, making them feel valued and respected.
Store Conditions
The store is generally noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
While some customers found the necessary parts readily available, others expressed frustration over stock issues and the inability to find specific items.
AT
Abdellah TV Tube
Oct 31, 2025
1.0
Very rude and unprofessional..went asked two weeks ago about break pads.. i asked for all 4.. the older lady printed me the two of 52 dollars. So im under impression all 4 are 52. When I went today the younger lady gave the right price for all 4 which comes to 102 dollars.. I asked i was here already and I got a different price..back and forth the younger one called a liar and when I called the oldest lady she is like I don't even remember you.. they made me boiled inside me, and I felt so stupid,,but guess what I made hear what they never thought of.. Above all it was a miscommunication or a misunderstanding..Don't call your customer a liar , dont tell them I don't remember you! That's rude and unprofessional..At the end they calm down after I showed them how to respect customer and gave them a lecture.. that young lady supervisor must find something else to do to be honest.. this is today friday October 31st around 10am..
RP
Rodolfo Puig
Oct 12, 2025
1.0
Deberían mejorar la atención al cliente , principalmente con la señorita Alex , que siendo latina me dijo en mi cara que si no hablo inglés no me atiende , siendo latina y sabiendo hablar español , una total decepción siendo latino igual que yo , actuar de esa manera , los mismo trabajadores americanos que no hablan español son amables y luchan más por entenderte y ayudarte , mas que los mismos Latinos que por hablar inglés se creen mejores que otros , en fin no se como alguien así con tan mala educación y mal carácter , puede trabajar atendiendo personas 😮💨
DS
Damaris Santiago
Sep 3, 2025
5.0
This store is always well organized and clean, and the customer service is exceptional. You can ask for Kiara, who is very friendly, quick, bilingual, and efficient. I highly recommend this AutoZone location.
JT
Jose Tolentino
Sep 1, 2025
5.0
Muy amable la gerente Santiago y la empleada Vásquez por su excelente servicio
CT
Cliff True
Jul 25, 2025
5.0
Been using this site for a while now. Always happy with the service. David and Saul were awesome to help me fast. Came in and verified a bad battery. Saul installed the new battery in a few minutes minutes. A+
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts in Winter Haven, FL?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Winter Haven?
The store is located at 140 Martin Luther King Blvd NW, Winter Haven, FL 33881.
What types of auto parts and brands does AutoZone Auto Parts offer?
AutoZone offers a wide range of auto parts including brake pads, car batteries, and car accessories. They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Does AutoZone Auto Parts provide pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services for customers' convenience.
How can I contact AutoZone Auto Parts customer service?
You can reach customer service at (863) 291-0587 or email customer.service@autozone.com.
What is the website for AutoZone Auto Parts in Winter Haven?
You can visit their website at https://www.autozone.com/locations/fl/winter-haven/140-martin-luther-king-blvd-nw.html to shop online or find more store information.
Are there other automotive parts stores near AutoZone Auto Parts?
Yes, there are several nearby AutoZone locations and other automotive parts stores you can visit if needed.
What dining options are available near AutoZone Auto Parts?
Big Daddy's Barbeque, a barbecue and American restaurant, is located nearby and could be a great option for a meal before or after your visit.
Are there any automotive repair services close to AutoZone Auto Parts?
Yes, Johnny Auto Body and Paint offers automotive repair services nearby, ideal if you need vehicle body work after purchasing parts at AutoZone.
Can customers easily get to AutoZone Auto Parts using nearby transportation or service centers?
Yes, nearby services such as AQH Towing and Penske Truck Rental provide convenient vehicle assistance and transportation options that may complement your visit to AutoZone.